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Windows Server 2000/2003 Thread, Server 2003 - Blue Screen of Death - please help! in Technical; come in this morning, to find the server is turned off and the UPS is flashing crazy, ive unpluged the ...
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    sharkster's Avatar
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    Server 2003 - Blue Screen of Death - please help!

    come in this morning, to find the server is turned off and the UPS is flashing crazy, ive unpluged the UPS and started the server off on the mains. went into event veiwer and error.

    "000000F4"

    ive looked on the microsoft site and it gives me to reasons
    1. driver problem
    2. software problem

    ONLY - i havn't added no new hardware or installed any new software. not even updated the server, its locked up in a seperate room to wich "I" only have the key.

    microsoft give these options to resolve this.
    1. remove the hotfix 842642 (its not installed)
    2. Windows Server 2003 with Service Pack 1 (SP1) . The following registry subkey is enabled:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\Cu rrentVersion\GRE_Initialize\SupportLinkedFontConTe xtOut (im running SP2)

    also tried the hotfix at the top of the page (sorry the link to the page im looking at is...
    A Windows Server 2003-based computer stops responding, and you receive a "Stop 0x000000F4" error message

    it boots up fine in safe mode, so it is some type of software, driver or update problem

    any suggestions or help would be much appreciated.

  2. #2
    azrael78's Avatar
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    If it boots in safemode - you could try downloading (and installing) the debugging tools and a copy of WhoCrashed.

    Then once you have all that installed, reboot it in normal, let it blue-screen and then reboot into safe.
    Run WhoCrashed and it may help point you at the culprit.

    On the other hand it may do absolutely nothing - if you have the time, suggest a repair-install from a Server 2003 SP2 CD.

    I'm assuming it's NOT a DC or a CA or anything that could be seriously harmed by a repair-install.

    In any case, before you do ANYTHING - ensure you have backups, even if you have to use NTBackup in safe mode... do it before you change things and try to fix it.

    Az

  3. 2 Thanks to azrael78:

    sharkster (30th September 2009), speckytecky (30th September 2009)

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    mrtechsystems's Avatar
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    Also I who run a chkdsk on the drives aswell

  5. Thanks to mrtechsystems from:

    sharkster (30th September 2009)

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    sharkster's Avatar
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    its just a file server,

    ill try the WhoCrashed (never heard of it before but ill give it ago)

    thanks

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    speckytecky (30th September 2009)

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    KWestos's Avatar
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    Best of luck!

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    Wolfman's Avatar
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    you could also try dumpchk.exe from:
    http://www.microsoft.com/whdc/DevToo...g/default.mspx ,
    and analyse the dump file. You might get a clue at which device or driver is
    causing the problems.


    How to use Dumpchk.exe to check a Memory Dump file

    also let us know if the chkdsk crashes the server (just in case)

  10. 2 Thanks to Wolfman:

    sharkster (30th September 2009), speckytecky (30th September 2009)

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    sharkster's Avatar
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    whocrashed did give me the name of the file that crashes, but it blue screened lol so going to wait till its done its memory dump then boot it into safe mode to look at the results

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    sharkster's Avatar
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    Here is the Report...

    Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.


    On Wed 30/09/2009 12:39:19 your computer crashed
    This was likely caused by the following module: csrss.exe
    Bugcheck code: 0xF4 (0x3, 0x8591ACA0, 0x8591AE04, 0x8094C6E6)
    Error: CRITICAL_OBJECT_TERMINATION
    file path: C:\WINDOWS\system32\csrss.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Client Server Runtime Process
    The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

  13. #9

    CHR1S's Avatar
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    Quote Originally Posted by sharkster View Post
    come in this morning, to find the server is turned off and the UPS is flashing crazy, ive unpluged the UPS and started the server off on the mains. went into event veiwer and error.
    Is everyone looking to far into this?

    Server is off, if it was a simple BSOD it would continually reboot or freeze on the BSOD. If the UPS is going ape then the could have been a power surge that it could not handle and it just turned off (Ive seen this happen if the UPS is not big enough for the load) and took something with it?

    Also I have seen this error for HD/controller issues, what do you run in this server IDE/SATA/SCSI?

    If your clutching at straws try running memtest too.

  14. Thanks to CHR1S from:

    sharkster (30th September 2009)

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    sharkster's Avatar
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    scsi,
    thanks

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    sharkster's Avatar
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    when i was looking at the proccess before it crashed i found something very strange.
    a peice of software that runs in the background kept duplicating itself.

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    bossman's Avatar
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    @sharkster:

    Might be nothing but I found this:csrss.exe Windows process - What is it?

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    sharkster (30th September 2009)

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    sharkster's Avatar
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    yeh i seen that from WhoCrashed, had a link to same page,
    only it cant be a virus...
    1. hasn't infected any other machine
    2. sophos aint picked it up
    3. no 1 can install on the server (& i havn't)

    but thanks for looking

  20. #14

    bossman's Avatar
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    @sharkster:

    When you go in through safemode can you disable the hardware one by one in device manager and then reboot (long winded process but may work).

  21. Thanks to bossman from:

    sharkster (30th September 2009)

  22. #15

    CHR1S's Avatar
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    Or any startup progs and non critical services?

  23. Thanks to CHR1S from:

    sharkster (30th September 2009)

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