gloriousglenn (18th August 2009)
I would try reinstalling the cards and getting them to show back in control panel - it is obviously a problem. It might not be causing this problem but it will need sorting anyway and its a good place to start.
Device Manager -> Right Click on your network cards and uninstall -> once they have uninstalled on your server name at the top of device manager right click and select "scan for new hardware".
This will find your cards and reinstall the drivers. Once it has done this see if they appear in the control panel list. If not get the latest drivers and install them see if they appear then.
Right..Onto that now! It takes sooooo long to reboot!!!
Ok...Is this getting from bad to worse now?!!
Open Device Manager and I now have the " '?' Other devices " with two " '?' Ethernet Controller ". This didn't surprise me.
But, if I click on "Scan for new hardware" it doesn't seem to find anything!
I download the latest driver for the "Intel(R) PRO/1000 MT" but when I run the .exe file I get the following error message:
The Windows Installer Service could not be accessed. This can occur when you are running Windows in Safe Mode, or if the Windows Installer is not correctly installed"
<< Reaches for bottle in bottom drawer
Last edited by gloriousglenn; 17th July 2009 at 12:51 PM.
I had a problem with an intel 1000 a while back on a stone server and for some reason it would not work at all. I tried all sorts but no it would not go. Then I decided to start guessing and turned the fixed ip into a dchp address and it still did not work so I rebooted and still nothing, so I changed it to a static ip and rebooted. This still did not work so I tried a different network point and still nothing so I rebooted the switch and still nothing.
I eventually got fed up and turned the server off and went for a brew to think. When I came back I started the server and it just worked. I have no idea why but its worked for months now with no problem but I have no idea what caused it.
Is the server in safe mode?
I am aware of a problem with intels Pro 1000 Drivers that cause them to not come back up after reboot. Disabling and reenabling the adapter is supposed to cure it.
I think the latest drivers are revision 14, and these don`t have the bug.
ricki...I turned it off before I left yesterday hoping that the gremlins would crawl out overnight...Fat Chance!!
I haven't read every post as it's getting quite long now, but the fact you stated no network connections are appearing in 'Network Connections' you have a faulty network card on your hands. I had the exact same problem recently on an XP laptop.Network Connection folder on the DC is empty! If I click on 'Create a new connection' the wizard dialogue box appears but the 'egg timer' just hangs there.
I'd recommend you disable the existing (presumably onboard) network adapters in Device Manager and install a PCI adapter, allocate it the same static IP as you had setup before, then reboot. Hopefully all should be well. Please let us know how you get on.
THis is the order I troubleshoot IP with.
Get a pad of paper and sketch a grid, create a checklist, or something to record results.
Make notes of every change you make on the equipment. e.g.
Server 1 - re-installed driver
Server 2 - changed ip from 220.127.116.11 to 18.104.22.168
This will allow you to check later on if the changes you have made are making things better or worse.
So onto the testing, and treat this as a drill.
1. Ping 127.0.0.1
This will make sure that TCP/IP is set up on your machine and is working correctly.
2. Ping ip.of.this.machine.
If the PC has an allocated IP address ping it, this will tell you if the card has IP configured correctly and the network card is working.
3. Ping the device at the other end of the cable.
Are you connected to a switch with an IP address ? If so ping it.
If you have access to that device then Ping the computer
This will make sure that there are no routing problems.
4. Then ping another PC/Server on the network. Try multiple devices, e.g. DNS, Gateway, Printer.
It is certainly looking more and more like a network card problem. However, when I try and do anything it always seems to just 'hang'.
Could be a long day!
Cheers budgester...I'll give that a go too.
I will 'Thank' you all when I get chance to catch my breath!!
It sounds like the server has suffered a rather nasty scramble software wise. The fact that the drivers have gone missing is not a good sign and basic services like windows installer not being accessable also does not bode well. Make sure that it is not in safe mode (it will say if it in on the bottom right hand corner of the desktop).
I would first scan it for viruses and malware as well as looking for faulting hardware like hard drives. You could also try rebooting while holding down the F8 key and selecting last known good configuration from the list. If you have a system state backup it could be an idea to try and restore it to bring the configuration back to what it should be.
After checking all of this if you are unable to restore propper function of the NICs and get all the primary services back up you may need to rebuild the machine.
You have two network cards on the DC, try disabling one and test the connection to the File server N drive. If that works, disable the other and try the same thing.
If they both work, perhaps it's a problem with your teaming configuration. If one works and the other doesn't, replace the NIC that didn't work and team again.
If neither works, then try pinging the loop back 127.0.0.1 whicle each of NIC's are disabled. If that works then it may be something outside the server side. Perhaps the network cable, a hub or switch if there is one between the DC and the file server.
You just wouldn't believe the nightmare I have had with this! The main problem I am not getting any support from my bosses....For example, it took them 10 days to get me a couple of PCI-X NIC's to test to see if it was just the embedded NIC's that were faulty/damaged etc.
So the problem dragged out and dragged out....Eventually I am now going to reinstall W2K3, as it looks as though quite a few things are corrupted, and see if that works.
All I need to do now is try and export/import AD!
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