+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 17
Windows Server 2000/2003 Thread, Printer not printing until spooler is restarted in Technical; We have one particular printer, a Hp LaserJet 1022n that refuses to print until the spooler is restarted on the ...
  1. #1

    Join Date
    Apr 2007
    Location
    Croydon
    Posts
    504
    Thank Post
    18
    Thanked 31 Times in 30 Posts
    Rep Power
    22

    Printer not printing until spooler is restarted

    We have one particular printer, a Hp LaserJet 1022n that refuses to print until the spooler is restarted on the server. The pupils and staff can connect to the printer and the queue fills up but nothing happens after that.

    I've re-created the printer, the port, re-installed the driver, all of which make no difference.

    Any ideas?

    Cheers


    Adam.

  2. #2

    Join Date
    Apr 2007
    Location
    Croydon
    Posts
    504
    Thank Post
    18
    Thanked 31 Times in 30 Posts
    Rep Power
    22
    We have 40 network printers and this is the only one with the problem. I don't think moving the spooler will make a difference.

  3. #3

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,331
    Thank Post
    242
    Thanked 1,601 Times in 1,277 Posts
    Rep Power
    346
    Is there an updated driver?

  4. #4
    button_ripple's Avatar
    Join Date
    Dec 2007
    Location
    Luton
    Posts
    346
    Thank Post
    93
    Thanked 20 Times in 18 Posts
    Rep Power
    18
    Disable bidirectional support

    We have a HP LaserJet 1022nw that wouldn't work until this was done. Although it prints fine when I install it locally on my computer and don't disable Bidirectional Support!

  5. 2 Thanks to button_ripple:

    adamf (20th March 2009), Pumaedition (10th June 2009)

  6. #5

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Posts
    3,730
    Thank Post
    698
    Thanked 1,214 Times in 761 Posts
    Rep Power
    395
    A similar problem happens quite lot with the HP 2600n; that one often crashes the Spooler service completely, taking out all the printers on the server. It's down to the drivers for the rubbish print engine that HP bought in from Zenographics for their cheaper product lines. The irony of course is that HP's own drivers are infamous for bloat and bugs, but these ones surpass even HP's own efforts.

    I personally will not touch any HP printer these days. I've just had so many serious problems with them over the years that I simply do not trust them to work right.

  7. #6
    BatchFile's Avatar
    Join Date
    Aug 2007
    Location
    Cumbria
    Posts
    963
    Thank Post
    550
    Thanked 129 Times in 107 Posts
    Rep Power
    60
    Quote Originally Posted by AngryTechnician View Post
    I personally will not touch any HP printer these days. I've just had so many serious problems with them over the years that I simply do not trust them to work right.
    Agreed - but it's not just HP - it's always amazed me that printer manufacturers invest thousands in developing a machine that will put a speck of toner on a piece of paper accurately to within a fraction of a millimeter, then release software and drivers so crap they prevent it from being used to it's best advantage

    Epson seem RELATIVELY good at the moment, but IMHO their software is nowhere near the quality of their hardware.

  8. #7

    Join Date
    Mar 2008
    Location
    Midlands
    Posts
    126
    Thank Post
    0
    Thanked 21 Times in 20 Posts
    Rep Power
    17
    We have this problem with a 1018 laserjet, did you manage to resolve it?

  9. #8
    ricki's Avatar
    Join Date
    Jul 2005
    Location
    uk
    Posts
    1,477
    Thank Post
    20
    Thanked 164 Times in 157 Posts
    Rep Power
    53
    HI

    I have just had the same problem with a 1022n. I installed it from the the new driver on the hp site and it would not work and in fact crashed the spooler. The only way I could fix it was to install it from the original cd and now it works fine. Dont know why.

    Richard

  10. #9
    Fuzzz's Avatar
    Join Date
    Nov 2008
    Location
    Netherlands
    Posts
    120
    Thank Post
    57
    Thanked 10 Times in 9 Posts
    Rep Power
    14
    Have you tried another printerdriver, like the one for the HP LaserJet 4.

    I use that driver for many printers overhere... it's the first thing I do when i got problems with a printerdriver (HP or other). Most (laser-)printers will work perfectly with this driver.

  11. #10

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Posts
    3,730
    Thank Post
    698
    Thanked 1,214 Times in 761 Posts
    Rep Power
    395
    Unfortunately anything with the Zenographics engine will not take generic drivers. They are host-based printers with no onboard print language interpreter.

  12. #11
    contink's Avatar
    Join Date
    Jul 2006
    Location
    South Yorkshire
    Posts
    3,791
    Thank Post
    303
    Thanked 327 Times in 233 Posts
    Rep Power
    119
    Just as an aside, although it's probably unrelated...

    I found that a one RIS image I had with various runtimes pre-installed would crash the spooler service because of a bad VB6 runtime... Re-installing the runtime fixed it very quickly.

    Just a random thought for anyone with a different but semi-related problem

  13. #12
    Mcshammer_dj's Avatar
    Join Date
    Feb 2007
    Location
    Portsmouth
    Posts
    990
    Thank Post
    38
    Thanked 180 Times in 145 Posts
    Rep Power
    97
    I have seen this and was able to fix by removing the tick from the bi directional printing!! on the server.

  14. 2 Thanks to Mcshammer_dj:

    adamf (20th March 2009), Pumaedition (10th June 2009)

  15. #13

    Join Date
    Apr 2007
    Location
    Croydon
    Posts
    504
    Thank Post
    18
    Thanked 31 Times in 30 Posts
    Rep Power
    22
    Been a bit slow at replying, unticking bi-directional support fixed it!

  16. #14

    Join Date
    May 2007
    Location
    Norfolk
    Posts
    157
    Thank Post
    21
    Thanked 3 Times in 3 Posts
    Rep Power
    16
    Just had experience of this...installed a 1022n and it would crash the print spooler service every 6 minutes.

    Unticked the bi-directional support button, and it hasnt crashed so far. result!

  17. #15

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,331
    Thank Post
    242
    Thanked 1,601 Times in 1,277 Posts
    Rep Power
    346
    The other 'feature' I notice with HP's is that it can create a HP TCP/IP port. Change this to a Standard TCP/IP port and I've found printing to be much more reliable.



SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Printing from local printer
    By Mr_M_Cox in forum Thin Client and Virtual Machines
    Replies: 1
    Last Post: 13th November 2008, 06:03 PM
  2. Printer Spooler stops
    By button_ripple in forum Windows Server 2008
    Replies: 4
    Last Post: 1st October 2008, 10:59 PM
  3. Printing to Windows Printer
    By ahunter in forum Mac
    Replies: 4
    Last Post: 1st February 2008, 01:35 PM
  4. Printer Spooler Failing on XP and 2003
    By BKGarry in forum Windows
    Replies: 8
    Last Post: 7th September 2007, 08:20 AM
  5. Replies: 6
    Last Post: 15th May 2007, 02:56 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •