Exchnage 2003 - External Email addresses!!!

[marvin]

Hi

I am trying to create a Distribution List on Exchange so that we can send email to external email addresses.

So far i have created a Distribution Group - Global and added internal email addresses to it. Then i created contacts but this time added SMTP email addresses as i have few people that are not in our organisation/

The problem i am facing right now is that all emails that are sent to this distribution list are bouncing back!!! No idea why and this is the following error that i get:


Your message did not reach some or all of the intended recipients.

Subject:
Sent: 28/01/2009 11:21

The following recipient(s) cannot be reached:

CN=Tina Roberts,OU=Governors,OU=User Accounts,OU=Work,DC=work,DC=local on 28/01/2009 11:21
The e-mail address could not be found. Perhaps the recipient moved to a different e-mail organization, or there was a mistake in the address. Check the address and try again.
<work-srv01.work.local #5.1.0>

Any ideas as to why this is happening?

[Domino]

is that the full NDR?

the email address isn't listed there - do the contacts have a primary address listed?

[marvin]

hi

yes thats the Undeliverable: Delivery Status Notification (Failure)

Under the properties of that contact i have added her external email address which is the hotmail address!!!!

Have you got a step by step guide as to how i should set this up?

[marvin]

The wierd thing is that i have also added some internal email addresses that are on exchange to this distribution list and obviously they never bounce back with the NDR!!!!

I have 8 external email addresses/contact added to this distributin list but they all bounce back!!!!

[Domino]

and can you send to just one of the contacts? without using the distribution lists?

exchange 2003 or 2007?

[marvin]

Exchange 2003

Think i craked it.... I recreated the external contacts as mail enabled contacts and they seem to work now....


MY only problem now is i dont want those contacts to be visible on the global address list? Is that possible?

[marvin]

Done it, under properties->exchange advanced->tick Hide from exchnage address lists