Windows 7, Office 2010, Moodle and credentials: help
This is probably just the first of many posts here over the next fortnight now I've installed all the easy software and solved all the easy problems.
We are having exactly this problem with our Moodle: Prompt for Credentials When Accessing FQDN Sites From a Windows Vista or Windows 7 Computer. Click an Office file, choose Open, then a logon box pops up underneath IE. Click Cancel and the file opens anyway.
However, adding the registry key from that KB (with many variations on vle.domain.county.sch.uk) doesn't do anything, regardless of service or computer restarts. Even stopping the WebClient service outright does nothing, even though that is reputedly the source of the credentials challenge. Setting the local security policy to automatic logon with current username and password does nothing. LM & NTLM responses are sent anyway for SSO. This registry key doesn't help either. The whole VLE uses FQDN throughout so switching to the NetBIOS name isn't workable.
Removing the domain from the proxy exceptions (i.e. filtering the VLE through Smoothwall) does work, but prevents SSO from working, and I'd rather have that. Bizarrely, moving the domain into Trusted Sites (i.e. out of Intranet where it normally lives) makes PowerPoint work without prompting for credentials, but Word and Excel are still problematic.
What the bejesus? At this point I can only assume it's a setting within Moodle, so if anyone has any light to shed there please let me know - although we have a support contract so I can't get at the back end, just the various settings inside Moodle. I'm all for trying any other steps I can take on Windows (I saw something about forcing XP SP2 compat for Office but that seems likely to have unintended consequences) or even steps on the Smoothwall to pass the SSO through to the VLE.