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Windows 7 Thread, Change Proxy Settings/Internet Properties not available in Technical; If Start - Run - inetcpl.cpl says you have no internet control panel then that's not good. What version of ...
  1. #46

    plexer's Avatar
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    If Start - Run - inetcpl.cpl says you have no internet control panel then that's not good.

    What version of IE does it have?

    What make/model is the laptop?

    Ben

  2. #47


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    Quote Originally Posted by 69liz View Post
    There was a problem starting inetcpl.cpl inetcpl.cpl is not a valid Win32 application.
    It sounds like there is a problem with rundll32.exe (and perhaps some other system files). One thing you could try before reinstalling Windows, is to run the System File Checker. This will verify the integrity of all of the files Windows needs to run.

    1. Type cmd in the Start Menu search box.



    2. Right-click cmd.exe and select Run as administrator. Click Yes if the UAC prompt appears.
    3. Type the text shown in yellow and press Enter.



      You should see the following message once SFC has finished if everything is fine. If you don't, SFC will attempt to replace the corrupt files.

      Code:
      Windows Resource Protection did not find any integrity violations.

  3. #48

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    Quote Originally Posted by plexer View Post
    If Start - Run - inetcpl.cpl says you have no internet control panel then that's not good.

    What version of IE does it have?

    What make/model is the laptop?

    Ben
    It's an Asus EEEPC and is running IE9

  4. #49

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    Running your scan now Arthur - fingers crossed as no idea how to reinstore Windows as it is a netbook with no disc drive.

  5. #50

    mac_shinobi's Avatar
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    On windows 7 do you not get system restore - just wondering if you did a system restore to a previous point when you know it was working fine without any of these issues ( but again not sure in regards to the system restore points being infected with malware ) especially seeing as you are having issues in launching internet options or the cpl via start / run etc ??

  6. #51


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    Using System Restore is a good idea if SFC doesn't fix the Internet issue.

    Quote Originally Posted by 69liz View Post
    fingers crossed as no idea how to reinstall Windows as it is a netbook with no disc drive.
    If you press F9 when your netbook boots up, do you have an option to re-install Windows / perform a factory reset...?

    How to Restore the EeePC to its Factory Settings
    If you have somehow messed up your EeePC but still have the factory OS loaded on it, you can restore it to the original, out-of-the-box settings in under 5 minutes.

    First off, make sure you have all your important data backed up to an external drive or SD card and then reboot you EeePC. Please note that any additional software that was installed will also be erased.

    When the EeePC reboots press the F9 key over and over under you get to a black screen that has an option to “Restore to Factory Settings”. Select that option and wait about a minute or so and the EeePC will reboot itself. (Source)
    Last edited by Arthur; 12th April 2012 at 11:51 AM.

  7. #52

    plexer's Avatar
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    Should have a recovery partition as earlier discussed and following the instructions above, just make sure you backup any documents to a usb stick first.

    Ben

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    cbs1.txtcbs.txtThe scan completed and fixed what it could but there were some errors it couldn't fix. I've attached the log in 2 files as it was too large to either attach or paste.

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    I have tried to get to the Restore Factory Settings screen as I found that online but pressing F9 just gives me the option to go into Windows 7 or go into Windows Memory Diagnostics. Selecting Windows 7 just starts it as normal.

  10. #55

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    Quote Originally Posted by 69liz View Post
    I have tried to get to the Restore Factory Settings screen as I found that online but pressing F9 just gives me the option to go into Windows 7 or go into Windows Memory Diagnostics. Selecting Windows 7 just starts it as normal.
    System restore to an earlier point when the netbook was working ok ? assuming system restore is enabled and working ok ?

    If system restore works ok and restores to when it was working, I would be tempted to start windows 7 in safe mode ( if it has safe mode option, F8 prior to windows logo / windows loading ) and running the anti malware and anti virus scans in safe mode. Obviously ensuring all anti malware and anti virus definitions are up to date.
    Last edited by mac_shinobi; 12th April 2012 at 12:30 PM.

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    Quote Originally Posted by 69liz View Post
    I have tried to get to the Restore Factory Settings screen as I found that online but pressing F9 just gives me the option to go into Windows 7 or go into Windows Memory Diagnostics. Selecting Windows 7 just starts it as normal.
    You have to disable BootBoost first I believe.

    Press F2 as the system boots and that should bring up a menu. Press F2 again and you should be able to disable BootBoost.
    Reboot and then press F9.

  12. Thanks to mrwobbly from:

    mac_shinobi (12th April 2012)

  13. #57

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    I've done it!!! OMG, I can't believe it!!

    The solution? Completely remove IE9 and roll back to IE8 - simple as that!!

    Thank you so much for all your help.

  14. Thanks to 69liz from:

    mac_shinobi (12th April 2012)

  15. #58

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    no problem - basically option 4 on my original post ( minus deleting any registry entries ). Glad it is all sorted

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    Quote Originally Posted by 69liz View Post
    The solution? Completely remove IE9 and roll back to IE8 - simple as that!!
    Glad to hear you sorted it in the end.

    Re: the logs files in post #53. There seem to be rather a lot of corrupt files. If you have problems in the future, I would definitely recommend using the factory reset option.

  17. #60

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    Quote Originally Posted by Arthur View Post
    The FixIt from KB923737 does exactly the same thing as post #31. I extracted the VBScript from the MSI to double-check. This explains why the error message is the same.
    What's the point in having multiple ms kb's that do the exact same thing. Hold on I'd better create another ms kb and upload the same MSI !!!!

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