+ Post New Thread
Page 2 of 5 FirstFirst 12345 LastLast
Results 16 to 30 of 66
Windows 7 Thread, Change Proxy Settings/Internet Properties not available in Technical; It has Open Office 3.3, AVG, Collins Dictionary, Malwarebytes, Skype, Firefox and IE9. I put Spybot S&D on to scan ...
  1. #16

    Join Date
    Apr 2012
    Posts
    26
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    It has Open Office 3.3, AVG, Collins Dictionary, Malwarebytes, Skype, Firefox and IE9. I put Spybot S&D on to scan it when the problem appeared but it wasn't on before the problem started and I've uninstalled it again. Everything else was installed as standard. And yes, I have checked the list!

  2. #17

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,342
    Thank Post
    242
    Thanked 1,602 Times in 1,278 Posts
    Rep Power
    346
    Windows 7 Starter cannot process GPOs (Group Policy Objects) or be a member of a domain, so if the settings are greyed out, it'll be a setting in the registry or most likely malware which has created this problem.

  3. #18

    Join Date
    Apr 2012
    Posts
    26
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Malwarebytes found nothing. The re-installed Antivirus is working fine.

    Doing the online scan now - thanks very much - really appreciate everyone's input.

  4. #19

    Join Date
    Jun 2007
    Location
    Herts
    Posts
    191
    Thank Post
    91
    Thanked 30 Times in 27 Posts
    Rep Power
    40
    I’ve given this some more thought and it sounds like exactly the sort of problem you get on a machine that has been infected with one of those fake Antivirus programs after it’s been cleaned. Some of the variants are easy to remove. Others you can clean up so much but the only solution is a clean install of Windows to remove all traces.

  5. #20

    Join Date
    Apr 2012
    Posts
    26
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    So, is that what you recommend? A clean install of Windows? I'm afraid I don't know how to do that but at least it is a solution

  6. #21

    Join Date
    Jun 2007
    Location
    Herts
    Posts
    191
    Thank Post
    91
    Thanked 30 Times in 27 Posts
    Rep Power
    40
    See what the Eset scan brings up first. If you do need to reinstall Windows I'm sure people here will be happy to help you.

  7. #22

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,683
    Thank Post
    755
    Thanked 1,715 Times in 1,526 Posts
    Rep Power
    438
    Check the instructions or google the make/model for factory restore instructions most have a hidden partition for this purpose.

    Backup docs first to usb drive.

    Ben

  8. #23

    Join Date
    Apr 2012
    Posts
    26
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    The Este scan brought up nothing either.

  9. #24
    eddyc's Avatar
    Join Date
    Aug 2008
    Location
    Bristol
    Posts
    445
    Thank Post
    105
    Thanked 49 Times in 45 Posts
    Rep Power
    22
    Combofix is really good at removing most malware. We use it whenever we have an infected laptop that we cannot reimage for any reason.

    A guide and tutorial on using ComboFix

    If you follow the guide through and see if that removes anything.

  10. #25


    Join Date
    Feb 2007
    Location
    51.403651, -0.515458
    Posts
    9,780
    Thank Post
    262
    Thanked 2,963 Times in 2,178 Posts
    Rep Power
    838
    Try this...

    1. Go to the Control Panel, select the Network and Internet category and click Internet Options.
    2. Click the Advanced tab.
    3. Click the Reset button.
    4. Click the Reset button in the box that pops up.
    5. Click the Close button.
    6. Open Internet Explorer and try visiting a website e.g. bbc.co.uk
    Last edited by Arthur; 12th April 2012 at 02:54 AM.

  11. #26

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    10,047
    Thank Post
    3,579
    Thanked 1,119 Times in 1,024 Posts
    Rep Power
    377
    If you create a new user account ( local admin ) then try and change proxy settings does that make any difference ?

    If so I was thinking one of the below :

    1. Using a script on the original account ( assuming the registry keys related to proxy settings / internet explorer have said user account on the keys with permissions ( admin rights to read / write / delete ) --> 3 Useful Scripts To Modify Your Proxy Settings For Internet Explorer

    2. Doing the following MS KB manually or Using the Fix It Wizard here --> How to reset your Internet Explorer proxy settings.

    3. Using notepad to create a registry file which should update the proxy settings via the registry instead of through the internet options control panel applet --> How to configure client proxy server settings by using a registry file

    Obviously the registry keys mentioned above you may need to confirm if they are the correct registry paths / registry keys for your version of Internet Explorer.

    4. Last resort ( backup the whole registry key where the proxy settings etc are kept ) so you can re merge them back if needed, delete the main registry folder / key where they are kept and see if it re creates them, if not are you able to remove IE 9 , reboot, log back on ( hopefully you get IE 8 ) and then try proxy settings ( if it works now ) then try and re install IE 9 and test again ?

    There may be a better option then option 4, if using a different account works then maybe transfer everything over to the new account and delete the old account ?

    If you have any error messages about access denied or you don't have access rights you may need to go into the registry to the correct path --> right click on the main directory where the sub keys etc exist --> permissions and ensure said user accounts have full access rights to the keys and sub keys etc ?

    If not I think there is another registry key that you can adjust that will re enable access rights to adjust proxy settings but as others have said with ref to malware or any programs that run in the background ( may change this back ). Also due to you having spybot search and destroy and possibly other programs running in the background you may constantly get pop up messages requesting access rights to make changes to the registry
    Last edited by mac_shinobi; 12th April 2012 at 09:02 AM.

  12. #27

    Join Date
    Apr 2012
    Posts
    26
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Quote Originally Posted by Arthur View Post
    Try this...

    1. Go to the Control Panel, select the Network and Internet category and click Internet Options.
    2. Click the Advanced tab.
    3. Click the Reset button.
    4. Click the Reset button in the box that pops up.
    5. Click the Close button.
    6. Open Internet Explorer and try visiting a website e.g. bbc.co.uk
    Clicking Internet Options doesn't do anything - that is the problem!! We can't get into change or reset anything there.

  13. #28

    Join Date
    Apr 2012
    Posts
    26
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Spybot S&D is NOT on the machine.

    The Combofix and the Este scan as well as the Malwarebytes hasn't shown anything up.

    I will try some of the things that Mac has suggested next. Thanks!

  14. #29

    Join Date
    Apr 2012
    Posts
    26
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Creating a new account didn't make any difference.

    The Fix it wizard hasn't made any difference either.

  15. #30

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    10,047
    Thank Post
    3,579
    Thanked 1,119 Times in 1,024 Posts
    Rep Power
    377
    Maybe it is applied to the machine rather then the user ( Make proxy settings per-machine (rather than per user) - Windows-2000-NT-General-Discussion - Windows-2000-NT )

    There are some machine specific settings for Internet Explorer. For instance
    open regedit and look under
    HKEY_LOCAL_MACHINE\software\Microsoft\Windows\curr ent version\internet settings.

    Then look under

    HKEY_CURRENT_USER\software\Microsoft\Windows\curre nt version\internet settings

    Normally the user setings apply. If you use Group Policy to
    enforce proxy settings for the machine then the machine settings will apply.
    Unless you have created entries for proxy settings for machine key you will
    not see any there but you can add them. The easiest way would be to
    configure proxy settings as you want for a user and logon as that user and
    compare the machine/user keys and add the keys you need to machine. Then the
    Group Policy setting you describe will enforce machine settings. If you want
    to do such I would also configure Group Policy to block users from accessing
    proxy settings. To configure the registry for local machine you would have
    to use a Group Policy startup script or possibly the IEAK IE administration
    kit when you roll out your installations. There may be other ways but those
    two are the ones I can think of offhand. --- Steve
    Registry keys as per above quote :

    There are some machine specific settings for Internet Explorer. For instance
    open regedit and look under

    Machine settings for IE

    HKEY_LOCAL_MACHINE\software\Microsoft\Windows\curr ent version\internet settings

    Then look under

    User Settings for IE

    HKEY_CURRENT_USER\software\Microsoft\Windows\curre nt version\internet settings
    Last edited by mac_shinobi; 12th April 2012 at 11:06 AM.



SHARE:
+ Post New Thread
Page 2 of 5 FirstFirst 12345 LastLast

Similar Threads

  1. Changing Proxy Settings for home/work use
    By newdriftking-2008 in forum Scripts
    Replies: 19
    Last Post: 17th November 2011, 02:45 PM
  2. Changing proxy settings
    By s_tu in forum Windows Server 2008
    Replies: 6
    Last Post: 19th March 2011, 01:25 AM
  3. Replies: 22
    Last Post: 2nd March 2011, 03:49 PM
  4. Ranger - Change Proxy Settings
    By vlan2 in forum Network and Classroom Management
    Replies: 2
    Last Post: 14th September 2009, 12:05 AM
  5. Proxy Settings Not Applied
    By dezt in forum Wireless Networks
    Replies: 16
    Last Post: 3rd October 2006, 09:26 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •