I had acrobat reader 10.1.1 deployed site wide and had to make a new package for 9.5 its like talking to a brick wall when you call them and tell them the problem is their end and they need to fix it...
At least they are saying IE8 is ok these days but if I was on W7 and couldnt use IE9 I wouldnt be a happy bunny; I remember having a conversation with them once and they said I should be using IE6...
Its the HR Portal and another one the bursar uses that cause the problems.
Just luck so far that an app / site hasnt needed the current version to run correctly because I dont know what we are supposed to do then.
You can see it coming cant you e.g. HR portal needs old obsolete version and progresso needs the current version...
Michael (1st March 2012)
Thanks for all the replies guys.
I've created a schedule which will restart both Facility and e-Portal services at 5am. I'll report back in the next few days and see whether or not it has worked.
This is the easiest tweak to try first and I'll look at other options if I have to. Link2ICT haven't come back with anything to try 'yet'.
As for IE6 it is still unbelievably supported by Microsoft, but they just encourage you to use IE8 (if you're on XP). I had a look at an in-house council laptop recently and it was still running IE6. I just find it so ironic that one minute we have to be super secure behind proxies and firewalls, but we'll still use IE6. There's no logic to this and I dispute the old argument it's down to compatibility. Developers are well aware of Microsoft's browser development schedule.
Initial feedback - extremely good. One problem still at one site and none at the other for morning registers.
Will be interesting to see how this afternoon turns out.
This afternoon, zero problems reported at both sites. It is strange how a simple fix can make all the difference!
Maybe worth mentioning this to the HR Portal team. Adobe Reader 11 will probably be out by Q4 2012 too. Let the games begin!
ToyHeartsFan (2nd March 2012)
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