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Windows 7 Thread, Bizarre keyboard issue in Technical; We've got a laptop here (Win 7 Pro) where the ALT key isnt working in normal boot. It works in ...
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    Bizarre keyboard issue

    We've got a laptop here (Win 7 Pro) where the ALT key isnt working in normal boot. It works in bios and even safe mode but not normal boot.

    We've done a full re-install of OS to check and same issue.

    Any ideas?

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    Michael's Avatar
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    If you plug in a USB keyboard (in normal mode) does the ALT key work?

    Does the ALT key have multiple uses (in combination with the FN key)?

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    Is it a special keyboard and does it show up as such in device manager.

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    Alt key works off a USB keyboard. No strange combinations with FN as far as we can tell
    Not a special keyboard, just the one inbuilt laptop one. Shows up as normal in device manager.

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    does it need something like hp quick launch or equivelent installing?/removing

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