Windows 7 Thread, Web slow down in Technical; Problem for a friend at Liverpool Uni
Win7 laptop: can connect with teamviewer quite fast. When she goes onto the ...
24th October 2011, 07:23 PM #1
Web slow down
Problem for a friend at Liverpool Uni
Win7 laptop: can connect with teamviewer quite fast. When she goes onto the web, national rail or iPlayer the machine freezes for a few (minutes) seconds now (12 seconds). This is the same with IE (9); Chrome and Firefox.
I did a big clearout the other week for the same problem, and she said it was working fine afterwards. A couple of malware items found and removed. Removed MSSE and installed Avast Free. Bonjour service disabled. Re-installed network card drivers.
Anyone have any suggestions please??
Last edited by mark; 24th October 2011 at 07:26 PM.
24th October 2011, 07:27 PM #2
Hmm... every time it happens I'm getting an iaStor Event ID: 9 error in the system event logs
24th October 2011, 07:39 PM #3
Thanks to irsprint84 from:
24th October 2011, 07:53 PM #4
Yes it is thanks irsprint84
Just trying the registry settings fix from here: Solution: C300 Disk Freeze-ups in Windows 7 solved... - Crucial Community
It didn't find the updated driver itself, and the updated one linked on that page is dead <edit> ah s'ok downloaded v10.6
If this doesn't work it's change the bios setting to ATA
Last edited by mark; 24th October 2011 at 08:07 PM.
24th October 2011, 08:29 PM #5
The bios is a pheonix and options for SATA = none/ IDE mode/ AHCI ...only AHCI works.
Only thing I didn't try was updating the BIOS which I wasn't wanting to do over the phone. I've asked my friend to call Dell (who quoted £200 to remove a virus) and tell them that it's an ioStor Event ID 9 error and get them to fix it.
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