ProDesktop 2000i2 Install on Windows 7

[crouchy221]

Hi guys, I hope this is the correct thread for this. We are currently in the process of upgrading all our machines to Windows 7 from XP. Most of the software we have tested seems to work fine, although some of our older software is having issues. One in particular is ProDesktop 2000i2. We don't have the budget to upgrade sadly so we are stuck with it.

Although I've seen various posts online saying people are having a couple of issues actually running the program (and various responses about fixing the issues) I've yet to see any posts regarding actually installing the program. Whenever we try to install the program onto a windows 7 machine we get the 'Checking OS, Checking Windows Installer, Configuring Windows Installer...' set up screen and then nothing, the actual program install never starts.

Has anyone else come across this issue and is there a work around for it?

Any help would be greatly appreciated,

Craig

[Mirmo]

Hi, I had this exact same problem. The only workaround I managed to come up with was to copy the software to the local drive, desktop or whatever, and change the install executable properties to run in compatibility mode (XP SP3). It then installed and ran fine. I haven't tried deploying to Win7's in this mode as I only needed to install on one machine for imaging purposes. Hope it helps.

[crouchy221]

Hi Mirmo,

I've tried that but still no luck :/ If I can get it to install on one it will be fine as it's a ESX virtual machine it is running on anyway so we will just be cloning the other drives anyway. Thanks for your help though

Craig