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Windows 7 Thread, Active Teach sound distorted in Technical; Any fix as yet?? We are having these issues also..... Any help gratefully received...
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    Hayleywow's Avatar
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    Any fix as yet?? We are having these issues also..... Any help gratefully received

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    We disabled the sound enhancements also and it sorted our issue. This was advice from their Support team, if you give them a ring they will talk you through the fix. I couldn't find out how to roll it across our network so it's been a manual process to get it working for us in the rooms that require it.

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    We've still got the same issue. We've talked to Pearson support, they've sent an engineer out and they have also taken one of a machines (A Dell 380) away for testing - they couldn't replicate the error. I think it is the 'sound enhancements' problem and user profiles.

    Our staff profile is tied down and they cannot access the 'sound enhancements' controls. We turn off 'Sound enhancements' when we are building a clean machine but I don't believe the setting propagates to all users.

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