+ Post New Thread
Results 1 to 12 of 12
Windows 7 Thread, Printer Driver Deploys But Printer Is Not Visible in Technical; We are making progress with our Windows 7 deployment but we have hit an obstacle: The print drivers install but ...
  1. #1

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,292
    Thank Post
    331
    Thanked 1,190 Times in 813 Posts
    Blog Entries
    2
    Rep Power
    1064

    Printer Driver Deploys But Printer Is Not Visible

    We are making progress with our Windows 7 deployment but we have hit an obstacle: The print drivers install but no printer is visible [except for Fax!]

    Has anyone cured this?

    Seems like we are almost at the end of our deployment problems. If we can cure this I think that we may have cracked it.

    Thanks.

  2. #2

    ZeroHour's Avatar
    Join Date
    Dec 2005
    Location
    Edinburgh, Scotland
    Posts
    5,569
    Thank Post
    868
    Thanked 1,293 Times in 786 Posts
    Blog Entries
    1
    Rep Power
    436
    How are you deploying the printer?
    GPP user preferences is by far the simplest and seems to work well.

  3. #3

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,292
    Thank Post
    331
    Thanked 1,190 Times in 813 Posts
    Blog Entries
    2
    Rep Power
    1064
    Quote Originally Posted by ZeroHour View Post
    How are you deploying the printer?
    GPP user preferences is by far the simplest and seems to work well.
    Yes we are using GPP:

    User Configuration/Preferences/Control Panel Settings/Printers

  4. #4

    ZeroHour's Avatar
    Join Date
    Dec 2005
    Location
    Edinburgh, Scotland
    Posts
    5,569
    Thank Post
    868
    Thanked 1,293 Times in 786 Posts
    Blog Entries
    1
    Rep Power
    436
    Quote Originally Posted by DaveP View Post
    Yes we are using GPP:

    User Configuration/Preferences/Control Panel Settings/Printers
    I dont have a GPP mmc to hand but does the common tab have the checkbox "Run in users context" and if so what is it set to?

  5. Thanks to ZeroHour from:

    DaveP (3rd August 2011)

  6. #5

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,292
    Thank Post
    331
    Thanked 1,190 Times in 813 Posts
    Blog Entries
    2
    Rep Power
    1064
    Yes it does have that check box and it is currnly not ticked. I will change the setting and have another go.

    Thanks.

  7. #6

    ZeroHour's Avatar
    Join Date
    Dec 2005
    Location
    Edinburgh, Scotland
    Posts
    5,569
    Thank Post
    868
    Thanked 1,293 Times in 786 Posts
    Blog Entries
    1
    Rep Power
    436
    Quote Originally Posted by DaveP View Post
    Yes it does have that check box and it is currnly not ticked. I will change the setting and have another go.

    Thanks.
    Ahh I couldnt remember but I am pretty sure checking that will fix the issue.

  8. #7

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,292
    Thank Post
    331
    Thanked 1,190 Times in 813 Posts
    Blog Entries
    2
    Rep Power
    1064
    We have just tried it. It didn't work but I fear we may have been too hasty. I am going to wait before I say that this approach has failed. We will try again shortly.

    PS: We did apply GPUpdate /force at the server and we did restart the workstation.

  9. #8

    ZeroHour's Avatar
    Join Date
    Dec 2005
    Location
    Edinburgh, Scotland
    Posts
    5,569
    Thank Post
    868
    Thanked 1,293 Times in 786 Posts
    Blog Entries
    1
    Rep Power
    436
    Quote Originally Posted by DaveP View Post
    We have just tried it. It didn't work but I fear we may have been too hasty. I am going to wait before I say that this approach has failed. We will try again shortly.

    PS: We did apply GPUpdate /force at the server and we did restart the workstation.
    Hmmm what model is the printer? is it hp....
    FYI gpupdate /force should be applied on the workstation not the server.

  10. #9

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,292
    Thank Post
    331
    Thanked 1,190 Times in 813 Posts
    Blog Entries
    2
    Rep Power
    1064
    Quote Originally Posted by ZeroHour View Post
    Hmmm what model is the printer? is it hp....
    FYI gpupdate /force should be applied on the workstation not the server.
    It is an HP 4515n.

    Whoops on the gpudate.

  11. #10

    ZeroHour's Avatar
    Join Date
    Dec 2005
    Location
    Edinburgh, Scotland
    Posts
    5,569
    Thank Post
    868
    Thanked 1,293 Times in 786 Posts
    Blog Entries
    1
    Rep Power
    436
    Are there any errors in the event log? certain hp supplied drivers did have issues.

  12. #11

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,292
    Thank Post
    331
    Thanked 1,190 Times in 813 Posts
    Blog Entries
    2
    Rep Power
    1064
    Nothing in event log. We have managed to deploy another network printer so we can deploy printers with the right Windows 7 driver. The problem we have now is identifying a driver for this printer that works [the HP universal driver does not work. At least not for us]

    The Microsoft Catalog does not find the driver either.

    Does anyone esle use an HP 4515n on Windows 7 Pro with a named HP driver for that printer? [Not the universal driver]

    Thanks.

  13. #12

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,439
    Thank Post
    1,468
    Thanked 1,035 Times in 908 Posts
    Rep Power
    299
    Also you may require loopback processing turned on if you want it to take the room that the user is in for the printer rather than assigning the users printers directly as its no good the student in room 1 printing to the printer in 34

SHARE:
+ Post New Thread

Similar Threads

  1. Printer Spool Service is not running
    By Jake_B in forum Windows
    Replies: 3
    Last Post: 17th June 2011, 11:22 AM
  2. Printer script not running at start up
    By richard in forum Scripts
    Replies: 11
    Last Post: 29th May 2007, 07:39 PM
  3. Replies: 3
    Last Post: 9th May 2007, 12:31 PM
  4. Add printer script not workling
    By mark in forum Windows
    Replies: 6
    Last Post: 15th September 2005, 10:07 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •