Windows 7 Thread, Acrobat Reader and Windows 7 in Technical; To be honest I don't know what is causing this although I am leaning towards a Win 7 issue.
3rd May 2011, 08:44 AM #1
Acrobat Reader and Windows 7
To be honest I don't know what is causing this although I am leaning towards a Win 7 issue.
I have Server 2008R2 and two IT suites, one XP and one Win 7. Adobe Reader will not work on the Win 7 machines when logged on as a student. 9 is on the machines but I have put the latest version on a couple to no avail.
I have tried running the program as administrator. I have changed permissions so that the students can have full control
The program loads but then just stops. Sometimes you get a blank notification window and sometimes not.
Logged on as administrator all is fine.
All advice gratefully received. We cannot afford to buy a different pdf reader and AFAIK the free ones can't be used on multiple machines?
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3rd May 2011, 08:47 AM #2
What kind of profiles do the stuents have witch?
3rd May 2011, 08:50 AM #3
If you have to go with a different reader, I'd recommend foxit reader, however, we use Acrobat Reader 10 on our windows 7 machines without issue. Try adding a student to local admin group and see if it works to rule out any profile/group policy issue.
3rd May 2011, 09:29 AM #4
as far as im aware foxit reader can be installed on multiple pcs and that works for me fine (just read the eula for 3 (has an msi loads quicker than 4)and it says i can distribute it how i want as long as its not to mobile/embedded devices)
3rd May 2011, 09:35 AM #5
If Adobe Reader 10 runs fine as administrator, clearly your problem is permissions related and not application related.
3rd May 2011, 09:46 AM #6
Do you use Symantec Endpoint Protection 11.x? You need to upgrade to the latest version (and minimum) of 11.0.6200.754 for Adobe Reader to work properly so that its protection thing doesn't keel over and die.
3rd May 2011, 10:03 AM #7
Yes, that's what I thought. Students have roaming profiles. Where would I add a student to the local admin group?
Originally Posted by Michael
3rd May 2011, 10:05 AM #8
If it's not permissions then it sounds like a profile problem. Something old and incompatible in your domain default profile?
3rd May 2011, 10:12 AM #9
If you open up MMC > File > Add/Remove Snap-in > Add > Local Users and Groups > Add > Finish > Close > OK
Expand Groups > Administrators. If you have many groups add 'domain users' or alternatively add your 'student' group.
You need to repeat this on each workstation, but you can do it remotely from MMC (on one workstation).
MMC > File > Add/Remove Snap-in > Add > Local Users and Groups > Add > Another Computer > (enter name) > Finish > Close > OK.
Is this works then great, but if not I would agree with BHMS, it could also be profile related.
3rd May 2011, 10:23 AM #10
Which version of Adobe Reader do you have? Isn't it free? Or did you mean Adode Pro.?
3rd May 2011, 10:26 AM #11
if you have an 08/08r2 server you can do it via group policy preferences rather than via each pc and an mmc
3rd May 2011, 10:35 AM #12
Its the free version.
thanks sted - I'll try that
3rd May 2011, 10:36 AM #13
If I put the students as local admins, wouldnt that mean that they could change all sorts of things on the machines? Not something I want!
3rd May 2011, 10:41 AM #14
Not if you're clever with your policies. Hiding and denying access to C:\ is a must however.
Originally Posted by witch
3rd May 2011, 11:33 AM #15
id just try it with 1 user and see if that helps i wouldnt want to do it for pupils its just a policy i usually use for staff laptops so they can install their own printers etc without bugging me
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