+ Post New Thread
Results 1 to 6 of 6
Windows 7 Thread, Encrypted attachments in outlook 2010 in Technical; Hi i am having a problem with sending an encrypted excel file via outlook 2010 the recipent is saying that ...
  1. #1

    Join Date
    Dec 2010
    Location
    Swindon, UK
    Posts
    24
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Encrypted attachments in outlook 2010

    Hi

    i am having a problem with sending an encrypted excel file via outlook 2010
    the recipent is saying that they havent recieved the email... and i dont receive and email back with an error that it hasnt been delivered?
    if i send an email without an attachment the recipent recieves it straight away?

    any ideas?

    Thanks

  2. #2

    Domino's Avatar
    Join Date
    Oct 2006
    Location
    Bromley
    Posts
    4,106
    Thank Post
    217
    Thanked 1,308 Times in 805 Posts
    Blog Entries
    4
    Rep Power
    516
    I imagine the mail server or client at the recipients end is blocking encrypted attachments - can they check the mail logs?

  3. #3

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,817
    Thank Post
    272
    Thanked 1,138 Times in 1,034 Posts
    Rep Power
    350
    Yeah sounds like its being blocked by an upstream smart host - when we send data out i have to ring atomwide (my lea's service provider) to ask them to release the email which they then do once i have said its not a virus!

    they get blocked because it cannot scan them

  4. #4

    Join Date
    Dec 2010
    Location
    Swindon, UK
    Posts
    24
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    ok so if i give my ISP a call they should be able to release this?

  5. #5

    Domino's Avatar
    Join Date
    Oct 2006
    Location
    Bromley
    Posts
    4,106
    Thank Post
    217
    Thanked 1,308 Times in 805 Posts
    Blog Entries
    4
    Rep Power
    516
    not neccesarily - check with your ISP, but it could just as easily be their end.

  6. #6

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,817
    Thank Post
    272
    Thanked 1,138 Times in 1,034 Posts
    Rep Power
    350
    Yes it could be the person/company receiving the email's isp/ or even them holding the email

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 0
    Last Post: 25th October 2010, 08:23 PM
  2. Outlook Stripping File Extesnsions From Mail Attachments....
    By DaveP in forum Windows Server 2008 R2
    Replies: 1
    Last Post: 14th January 2010, 06:02 PM
  3. Replies: 5
    Last Post: 14th September 2009, 01:07 PM
  4. [MS Office - 2007] Outlook saving attachments WITHOUT extension
    By TheCrust in forum Office Software
    Replies: 0
    Last Post: 20th May 2009, 12:32 PM
  5. Opening Attachments in Outlook Web Access
    By wellscs in forum Windows
    Replies: 2
    Last Post: 23rd April 2008, 09:35 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •