Windows 7 Thread, Premier Elements Crashes on W7 Ultimate x64 in Technical; ...
16th December 2010, 02:28 PM #1
Premier Elements Crashes on W7 Ultimate x64
I've just taken delivery of a nice offer I saw on Amazon. Photoshop Elements 9 and Premier Elements 9 for £60
The problem is that it crashes when I try and start it. It gets to the editing interface, then crashes with the message 'Adobe Photoshop Elements 9 has stopped working'.
Anyone else had this or have a solution?
16th December 2010, 02:33 PM #2
Chris I have seen more than a few messages both on here and elsewhere about Adobe products not working on W7 x64. Most of these have been Photoshop, but also a few Premiere. These all being ful products, but mostly failing as you mention on install.
Do they install on other OS (if you have one available)? I have photoshop CS5 working fine on my w7 x64.
16th December 2010, 02:39 PM #3
Yeah. I installed the trial version (didn't fill in the SN) on a laptop last night (W7 x32) and it was fine.
16th December 2010, 02:52 PM #4
Even compatability mode isn't working. Hmmmmm.
16th December 2010, 03:04 PM #5
16th December 2010, 03:27 PM #6
That's nice of them
Adobe licensing supports installation on two machines. The Adobe product license agreement allows the primary user to install the product on a primary computer. The primary user can also install the software on a home or laptop computer for personal use, if the two copies are not used simultaneously.
16th December 2010, 03:30 PM #7
Very generous, good on them, how DO they keep going with the lost revenue I ask you!
17th December 2010, 01:59 PM #8
Thanks to ZH. It turns out that as I had 2 graphic cards in my PC, an ATI and an Nvidia Quadro. If the Open GL version supported is differant on each card then PS will crash. I swapped out the Nvidia for an old 7300 and it now works like a charm.
Last edited by Dos_Box; 17th December 2010 at 02:05 PM.
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