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Windows 7 Thread, Optiplex GX620 problems in Technical; I've just put W7 (x64) on an old Optiplex GX620 for a freind and have 2 problems: 1. The onboard ...
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    Dos_Box's Avatar
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    Optiplex GX620 problems

    I've just put W7 (x64) on an old Optiplex GX620 for a freind and have 2 problems:

    1. The onboard sound card has no drivers. I know that this has always been an issue with the GX620, and have heard that there are drivers available, does anyone know where they are?

    2. The Broadcom NIC is not picking up DHCP! I've updated teh drivers to the latest Broadcom release for W7 and they were acepted without fault, however it is still not accepting an address.

    Any help?

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    DrCheese's Avatar
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    1. The onboard sound card has no drivers. I know that this has always been an issue with the GX620, and have heard that there are drivers available, does anyone know where they are?
    As far as I know, the Vista ones from the Dell website should work fine....

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    mounters's Avatar
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    What's the sound device on it? I spent a long time finding sound drivers for a GX520 (Soundmax AD1028), I've got 32bit drivers that work for it version number is 5.12.1.7010

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    mac_shinobi's Avatar
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    update bios / firmware on computer and also try either xp or vista drivers ( relevant to the OS ie 32 or 64 bit )

    assuming its 64 bit so clearly the 64 bit xp or vista drivers and see if its any different - if still issues with the broadcom then it would be better to get a dedicated NIC ie intel and possibly the same for the sound card obviously making sure its windows 7 compatable ie creative or m audio

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    pscott's Avatar
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    Drivers and Downloads

    Should work for your sound drivers

  6. Thanks to pscott from:

    Dos_Box (4th December 2009)

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    Dos_Box's Avatar
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    Thanks for that, the sound drivers work a treat. Now I've only got the problem of the Broadcom NIC. It's a NetXtreame 57xx and has teh latest drivers from Broadcom instaled, the only thing is it is still not acceptign a DHCP address, no matter what speed and flow settign I set it too. Lookigjn on the net I see many other people having issues with it as well (mostly DELL users), but it is, according to Microsoft a supported device, especially since it had drivers installed as part of the W7 installation. Very puzzling!

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    Just a thought...could the IPV6 be causing issues??? could try disabling it to ensure only using IPV4 protocol.

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    ZeroHour's Avatar
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    Also what is the dhcp server?
    Do manual settings work?

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    Dos_Box's Avatar
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    It's the Regus one (out of my control), but I sahll try settign a 'random' IP within the given range. As for IP6, yes, I've tried disabling that

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    Dos_Box's Avatar
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    I've set a static IP (no conflicts), and can ping all the internal servers, gateway etc, but still cannot ping external sites or access any web sites. My desktop (going through the same switch) can ping everythign (and is on DHCP). I'm pretty sure it's the Broadcom NIC where teh problem lays. Does anyone have a link to a DELL Broadcom 57xx (Vista x64) driver I can try?

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    ZeroHour's Avatar
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    Hmm tbh if ping works internally then the nic appears to work. Never really mess with flow control etc settings as they can mess things up.
    Our GX620's seem to be fine here with W7 but I have only tested 32bit. Is their a good reason for x64?

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    Busybub's Avatar
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    Quote Originally Posted by Dos_Box View Post
    I've just put W7 (x64) on an old Optiplex GX620 for a freind and have 2 problems:

    1. The onboard sound card has no drivers. I know that this has always been an issue with the GX620, and have heard that there are drivers available, does anyone know where they are?

    2. The Broadcom NIC is not picking up DHCP! I've updated teh drivers to the latest Broadcom release for W7 and they were acepted without fault, however it is still not accepting an address.

    Any help?

    I downloaded all the main drivers from Intel and Broadcom, matched the chipsets and tried XP and Vista drivers. Seemed to work OK, inc DHCP as I imaged my 620 once I had activated the license.

    Picked up the sound drivers from windows update after trying to run some drivers I found that didn't work.

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    Busybub's Avatar
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    Quote Originally Posted by ZeroHour View Post
    Our GX620's seem to be fine here with W7 but I have only tested 32bit. Is their a good reason for x64?

    Hmmmm, I'm on 32bit as well. A coincidence?

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    Ben-UK's Avatar
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    Cool

    Hello

    Did you ever solve your problem with the Broadcom NIC not picking up a DHCP address.

    We are having the same problem here on Dell Optiplex 380's with Broadcom NetLink (TM) intergated NIC's.

    Set to static it works fine. We are running Win XP Pro SP3 32Bit.

    Tried the latest drivers from Broadcom's web site from the current gen and previous gen download links still no joy.

    Any help or info would be great !

    Thanks Ben

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    Dos_Box's Avatar
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    The DHCP issue turned out to be something that was not related to the PC I'm afraid. It was a networking problem.

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