I can't get it to install over the network at all, until I set the client to 'Use user accounts and passwords to connect to other computers' in the Home or Work area of the HomeGroup settings. It's annoying, as there don't appear to be any GPO settings related to this and I changed it on the image prior to sysprep. Granted, I'm not using the new console yet, or even the newer AV because BGfL are still looking at it.
A little tip to hopefully save someone going through the same grief I've just had, we couldn't get the Enterprise Console to force the AV and firewall down to a new Lenovo Laptop running win 7 pro - followed all the instructions above, including the detailed instructions from Sophos all to no avail. We also found that we couldn't access the laptop from any other networked machine (only got ping response). Checked and double checked all the networking settings in the Network and Sharing Centre etc. Finally traced it back to File and Print Sharing not being enabled for our wired connection (from the sharing Centre, click on "change adaptor settings" right click on your connection -> properties then tick "File and Printer Sharing for Microsoft Networks").
God knows why this wasn't enabled when we set file sharing on in the nice windows 7 wizard, but that was the cause of our woes. Once it was enabled, Sophos installed perfectly.
Well, I've not been able to devote much time to this today but earlier (just before lunchtime) I reinstalled Sophos on a client machine again. I've just remoted back into the machine and Sophos is running and updating OK.
Now what I did on this PC was to run the uninstall script kindly posted on here earlier followed by a reinstall of Sophos - that didn't work, same as before. In fact it was worse in that Sophos was now completely disabled on the machine in question! So in a fit of annoyance I simply manually ran the install again from the server, not via the console, it installed OK and is still running three hours later.
So when I get a chance I'll pick another error'd machine and do the same thing, see what happens there.
Re: Dickens' post, I did double check but File and Printer sharing is enabled already.
Thanks to everyone who's posted on here so far!
Well it's still working on the machine I alluded to in my last post so when I'm next on site there I'll try the same procedure on all machines.
Be nice to know what caused it though.
And I've not heard a peep from Sophos support!
Does anyone know how to to set this setting other than going to each machine and doing it?
Homegroup connections – ‘Use user accounts and passwords to connect to other computers’
I'm 100% sure I set it to this on the image before hand, but it makes no difference. Can't find any GPO related settings either I don't want to go to all our machines! I can't deploy otherwise, i've enabled it on one or two just to check and once changed Sophos deploys fine.
Thanks, I've also discovered that you need to set the firewall up as per this knowledge base article
Sophos Anti-Virus v 7 and Sophos Client Firewall v 1.5: support on Windows 7 and Windows Server 2008 R2
or turn it off totally, but that is a bit of a cop out :P
This caught me out too - I manually started remote registry to get sophos installed.
I have the firewall of by default so that did nt affect me...
I just wonder if I can put the remote registry setting back on Manual once it's installed....
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