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Windows 7 Thread, Failing in IT #1: everything in a student's profile changed to a .doc format in Technical; So guys and girls.. I seem to have a little issue with a student who has come in now for ...
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    Cool Failing in IT #1: everything in a student's profile changed to a .doc format

    So guys and girls.. I seem to have a little issue with a student who has come in now for the 6th time this week about whenever she logs on all her shortcuts and documents all appear as .doc files. Deleting her profile off of our domain controller seems to temporarily fix the issue, but when she then re-logs in it seems to revert back to change it all again to .doc files... I think I'm going mental...

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    X-13's Avatar
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    Can you see when they were changed?

    It might give you an idea of what's going on.

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    Not sure about the documents, but this can happen to shortcuts if the .lnk file extension becomes associated with a program i.e MS word. I would have thought that deleting the profile would cure it though.

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    Or you are picking up a corrupt profile from a machine?

    Have you searched the network for machines with an old and possibly corrupt version of the profile to delete?

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    Quote Originally Posted by jdmackay View Post
    Not sure about the documents, but this can happen to shortcuts if the .lnk file extension becomes associated with a program i.e MS word. I would have thought that deleting the profile would cure it though.
    Isn't that specific to a machine?

    I thought a registry setting gets changed.

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    It appears correct everywhere else, it even changes the shortcuts on the start menu (only for her). indy henderson.PNG

    If you check out the picture, that is what I can see when going to her documents via our NAS server.

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    Quote Originally Posted by oquinn101 View Post
    It appears correct everywhere else, it even changes the shortcuts on the start menu (only for her).
    Yup, sounds like someone has managed to set .lnk files to open with word.

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    create a new account, restore files from backup, copy across to new account.

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