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Windows 7 Thread, Failing in IT #1: everything in a student's profile changed to a .doc format in Technical; So guys and girls.. I seem to have a little issue with a student who has come in now for ...
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    Cool Failing in IT #1: everything in a student's profile changed to a .doc format

    So guys and girls.. I seem to have a little issue with a student who has come in now for the 6th time this week about whenever she logs on all her shortcuts and documents all appear as .doc files. Deleting her profile off of our domain controller seems to temporarily fix the issue, but when she then re-logs in it seems to revert back to change it all again to .doc files... I think I'm going mental...

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    X-13's Avatar
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    Can you see when they were changed?

    It might give you an idea of what's going on.

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    Not sure about the documents, but this can happen to shortcuts if the .lnk file extension becomes associated with a program i.e MS word. I would have thought that deleting the profile would cure it though.

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    Or you are picking up a corrupt profile from a machine?

    Have you searched the network for machines with an old and possibly corrupt version of the profile to delete?

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    Quote Originally Posted by jdmackay View Post
    Not sure about the documents, but this can happen to shortcuts if the .lnk file extension becomes associated with a program i.e MS word. I would have thought that deleting the profile would cure it though.
    Isn't that specific to a machine?

    I thought a registry setting gets changed.

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    It appears correct everywhere else, it even changes the shortcuts on the start menu (only for her). indy henderson.PNG

    If you check out the picture, that is what I can see when going to her documents via our NAS server.

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    X-13's Avatar
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    Quote Originally Posted by oquinn101 View Post
    It appears correct everywhere else, it even changes the shortcuts on the start menu (only for her).
    Yup, sounds like someone has managed to set .lnk files to open with word.

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    create a new account, restore files from backup, copy across to new account.

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    Hi,

    If you ever get this issue again a quick fix can be found at:

    A Utility to Unassociate File Types in Windows 7 and Vista - The Winhelponline Blog

    We've had this a few times. The remove User's choice comes in handy!

    Dan

  10. Thanks to DanHoughton from:

    LeMarchand (28th July 2014)

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    Oh thats a useful tool, could of done with that last week.

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    I suspect it's a workflow issue. Some users insist on opening *everything* (documents, other programs etc) by opening word first then going to file > open....

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    We get this issue occasionally here.
    We havent been able to track down how it happens, but a delete of the user profile fixes the problem.
    The users don't have the ability to right click, or choose open-with, so it's not that causing it. Somehow the profile is getting corrupt.

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    Quote Originally Posted by DanHoughton View Post
    Hi,

    If you ever get this issue again a quick fix can be found at:

    A Utility to Unassociate File Types in Windows 7 and Vista - The Winhelponline Blog

    We've had this a few times. The remove User's choice comes in handy!

    Dan
    Thanks for that. Looks like it will come in handy to remove those duff options that occasionally clutter up "Open With".

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    Anytime !, its saved us a few times.

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