I'll say it now - @CPLTD are *brave*.
BIOS update seems to have fixed the freezing issue.
I am faced with 120 of these things.... and an RM CC4 network they dont want to build onto.
ZooStorm sent me this email, and I quote:
Anyone out there got ZooStorm working on a CC4 network please get in touch.Are you able to boot from the windows recovery disk and load into Windows? We do not support networking so if you can boot from this CD then it will indicate there is no fault with the unit itself.
When you say not build onto. What do you mean?
To elaborate, to get a computer onto an RM network you network boot it to pick up the image files from the server.
The ZooStorm PC will PXE boot but fails on "partition disk" section imediately after entering computer name and Admin password.
We have 3 different build disks which we use. One uses the Atheros AR8151 PCI-E Gigabit Ethernet Controller version 22.214.171.124, another has 2 different Realtek ones (Realtek PCI GBE Family Controller 6.249.621.2011 and 2 Realtek PCIe GBE family Controller version 5.790.824.2011).
Where about in the build do you get to before it falls over? Is it just not picking up the IP address?
Firstly I would like to offer you my sincere apologies for all inconvenience caused. At Zoostorm we take pride in ensuring our customerís satisfaction and unfortunately we did not meet your expectations on this occasion. We deeply value your custom and are committed to providing you with the highest level of service simply because our customers deserve the very best.
Please could you email full details of the problem to email@example.com and we will investigate and respond without delay.
Service Operations Manager
I have heard enough about ZooStorm to never want to deal with them direct or via a third party.
Ours aren't bad so far. Surprising how many loose motherboards there are though, for all future units (we've still got 30 odd to deploy) I suspect we'll be opening them up and tightening the screws to an acceptable standard. That's a lot of time added to each machine, and suspect this will be the last batch.
Last edited by synaesthesia; 1st July 2014 at 04:53 PM.
@ZoostormSupport, maybe think about making yourself a Direct Supporter? I suppose at the end of it all it's nice to see a hardware vendor get involved and attempt to support those that are struggling on this site with the obvious exception of Apple!
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