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Windows 7 Thread, First experience of ZooStorm not Brilliant in Technical; Originally Posted by abillybob Hey Guys One of the Admin staff needed a new machine she's the equivalent of a ...
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    Quote Originally Posted by abillybob View Post
    Hey Guys

    One of the Admin staff needed a new machine she's the equivalent of a Buisness Manager and her old Dell was close to 7 years old. The best and cheapest machine I could find was an i5 ZooStorm with Gigabit Ethernet, 8GB RAM and an 128GB SSD.
    The components inside look decent, ASUS motherboard, Samsung RAM and Kingston SSD. Bit of a mix match but they're all good brands as far as I'm aware so it didn't bother me. Though after spending a day getting all the services setup and configuring the computer I took her old one away and gave her the new ZooStorm beast, I do have to say it booted and logged in under 5 seconds incredibly fast!

    Now I'm having issues where the computer will just randomly drop connection (ethernet of course) for no reason and will loose the Mapped Drives etc... I can't see a reason so I updated the Ethernet Driver and made sure that the turn off to save power feature was unchecked in Device Manager but she's still having problems?
    No other computer in the school has this issueI find it all really weird and can't get my head around it, I hope to god it's not a faulty machine, what do you guys all think?

    Cheers!!

    Other than adding a nic to this did you ever resolve the original problem ? Got a very similar problem only solution is to reboot

  2. #32

    synaesthesia's Avatar
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    Quote Originally Posted by synaesthesia View Post
    I will do a side by side comparison of the Very and the Zoo's
    Update, Zoostorms arrived. Gigabyte mainboard, Specteck ram, random power supply, Sandisk Pulse SSD.
    I'll say it now - @CPLTD are *brave*.

  3. #33
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    BIOS update seems to have fixed the freezing issue.

  4. #34
    rad
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    I am faced with 120 of these things.... and an RM CC4 network they dont want to build onto.
    ZooStorm sent me this email, and I quote:
    Are you able to boot from the windows recovery disk and load into Windows? We do not support networking so if you can boot from this CD then it will indicate there is no fault with the unit itself.
    Anyone out there got ZooStorm working on a CC4 network please get in touch.

  5. #35
    free780's Avatar
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    When you say not build onto. What do you mean?

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    Quote Originally Posted by free780 View Post
    When you say not build onto. What do you mean?
    Imaging a machine onto an RM network is called "building" by RM.

    It's applying the windows image, then installing the settings and RM stuff, then the rest of the software.

  7. #37
    rad
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    To elaborate, to get a computer onto an RM network you network boot it to pick up the image files from the server.
    The ZooStorm PC will PXE boot but fails on "partition disk" section imediately after entering computer name and Admin password.

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    Quote Originally Posted by rad View Post
    To elaborate, to get a computer onto an RM network you network boot it to pick up the image files from the server.
    The ZooStorm PC will PXE boot but fails on "partition disk" section imediately after entering computer name and Admin password.
    I usually get that when the drivers are off.

    RM PxE uses vista drivers.

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    We have 3 different build disks which we use. One uses the Atheros AR8151 PCI-E Gigabit Ethernet Controller version 2.0.4.4, another has 2 different Realtek ones (Realtek PCI GBE Family Controller 6.249.621.2011 and 2 Realtek PCIe GBE family Controller version 5.790.824.2011).

    Where about in the build do you get to before it falls over? Is it just not picking up the IP address?

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    Good afternoon

    Firstly I would like to offer you my sincere apologies for all inconvenience caused. At Zoostorm we take pride in ensuring our customerís satisfaction and unfortunately we did not meet your expectations on this occasion. We deeply value your custom and are committed to providing you with the highest level of service simply because our customers deserve the very best.
    Please could you email full details of the problem to support@zoostorm.co.uk and we will investigate and respond without delay.

    Regards
    Service Operations Manager
    www.zoostorm.com

  11. #41
    markcuk's Avatar
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    hello VIP!

  12. #42
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    I have heard enough about ZooStorm to never want to deal with them direct or via a third party.

  13. #43

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    Ours aren't bad so far. Surprising how many loose motherboards there are though, for all future units (we've still got 30 odd to deploy) I suspect we'll be opening them up and tightening the screws to an acceptable standard. That's a lot of time added to each machine, and suspect this will be the last batch.
    Last edited by synaesthesia; 1st July 2014 at 03:53 PM.

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    @ZoostormSupport, maybe think about making yourself a Direct Supporter? I suppose at the end of it all it's nice to see a hardware vendor get involved and attempt to support those that are struggling on this site with the obvious exception of Apple!

  15. #45
    rad
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    @ZoostormSupport thanks for the PM, I will reply. I would rather email to a more specific person that a general Support email though.

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