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Windows 7 Thread, IE11 crash in Technical; I have just started experiencing IE 11 crashing on our 32bit windows 7 laptops. It crashes when trying to use ...
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    Angry IE11 crash

    I have just started experiencing IE 11 crashing on our 32bit windows 7 laptops. It crashes when trying to use google, yahoo or ask.com. BBC works fine as does Bing

    IE 11 is patched to the latest releases. I have not seen it yet on any of our 64bit machines.

    The machines look to be clear of viruses and maleware and I have disabled all add-ons but still has the same issue

    Below is the error we get

    IE Crash.JPG

    Has anyone had the same issue or know of a fix (other then use a different browser)

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    Mr_Jiminy's Avatar
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    I removed 11 ages ago, we found some issues when using with Office 365 OWA. Reverted back to IE10.

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    3s-gtech's Avatar
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    This may be linked to Data Execution Prevention, and its settings. You can test by turning DEP off on an affected machine. You may need to adjust the DEP settings for IE11 if this works out, rather than just leaving it off.

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    Thanks for the responses

    I have tried disabling DEP for internet explorer but still crashing, removed all security updates, still crashing. Looks like a roll back to IE10 (manually as it doesn't support removal via windows server update services)

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    You say you have disabled all add ons, does that mean you have opened up " Internet Explorer without Add-ons" or manually disabled them? Have you checked the installed updates too. I know I had a problem on an older version where I had some patches for another version of IE installed. The other option would be uninstalling each update for IE11 in date order most recent first and seeing if that makes any difference?

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    I have manually disabled the add ons. I made sure all the latest updates were on, still crashed. I then removed updates one at a time till I got to the IE11 install (which only happened on 20/05), still crashed. Uninstalled IE11, all worked fine on IE10. Reinstalled IE11 and it crashed again

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    Does anything show in event viewer? Does it do it for all accounts or just some as there could be a profile issue. Have you tried it on a clean machine with a clean install of IE11? Also, do you need to use IE? Google Chrome and Mozilla Firefox both seem a lot more reliable and faster.

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