+ Post New Thread
Results 1 to 5 of 5
Windows 7 Thread, Documents not sending to printer in Technical; Really strange problem here. A computer is not sending documents to the printer - (any printer). Even when sending a ...
  1. #1

    Join Date
    May 2013
    Location
    East Midlands
    Posts
    327
    Thank Post
    144
    Thanked 29 Times in 26 Posts
    Rep Power
    10

    Documents not sending to printer

    Really strange problem here.

    A computer is not sending documents to the printer - (any printer). Even when sending a test page, it's not going. No pop up in the corner to say it was even sent which leads me to believe it's not actually leaving the computer.
    The printer is mapping and is working for other computers. This seems to be computer, not user, as I've tried multiple accounts. (Although it works from the admin account...). However, occasionally it is printing - this seems to be the first print from what I can tell, but haven't testing this theory completely yet.

    I was about to give up and reinstall the machine, when someone else has just reported what appears to be the same problem.

    Has anyone seen anything like this before? Have been looking online but can't seem to find anything.

    Thanks.

  2. #2
    MordyT's Avatar
    Join Date
    Sep 2012
    Location
    In a computer
    Posts
    426
    Thank Post
    43
    Thanked 68 Times in 63 Posts
    Rep Power
    19
    Spooler service running?

  3. #3

    Join Date
    May 2013
    Location
    East Midlands
    Posts
    327
    Thank Post
    144
    Thanked 29 Times in 26 Posts
    Rep Power
    10
    Yes I have checked this and it is running.

  4. #4


    Join Date
    Sep 2008
    Posts
    1,754
    Thank Post
    320
    Thanked 258 Times in 211 Posts
    Rep Power
    119
    Have you recently updated any printers/drivers? If so try going to the problem PC and remove all traces of local printers including the drivers and re-map the printer. It could be an old print driver causing an issue which you could have overlooked as the printer is no longer attached. We had an issue with Kyocera KX drivers on Windows XP machines and had to change to a universal driver. Still had to manually remove the local print driver before the problem went away though.

  5. #5

    Join Date
    May 2013
    Location
    East Midlands
    Posts
    327
    Thank Post
    144
    Thanked 29 Times in 26 Posts
    Rep Power
    10
    Thanks Penfold. Downgraded the driver by one release seems to have solved it. Very strange though as the other two PC's in the office have the exact same set up and were fine. The driver wasn't updated recently so no idea why it's only just causing a problem.

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 6
    Last Post: 28th October 2011, 08:47 AM
  2. Email Documents to Printer
    By netadmin in forum Windows Server 2008 R2
    Replies: 3
    Last Post: 17th August 2011, 08:26 AM
  3. Replies: 2
    Last Post: 2nd September 2010, 05:10 PM
  4. [MS Office - 2003] Document is unable to send
    By nephilim in forum Office Software
    Replies: 1
    Last Post: 20th March 2009, 09:02 AM
  5. "sent to printer" but not printing
    By dave.81 in forum Windows
    Replies: 11
    Last Post: 18th March 2008, 03:21 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •