+ Post New Thread
Results 1 to 3 of 3
Windows 7 Thread, HP Printer pause issue in Technical; Hi I am new to this site (and indeed new to ICT ) Not sure if anyone has any ideas ...
  1. #1

    Join Date
    Feb 2014
    Location
    Salisbury, uk
    Posts
    11
    Thank Post
    10
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Question HP Printer pause issue

    Hi

    I am new to this site (and indeed new to ICT) Not sure if anyone has any ideas on this but I am trying to print to a HP deskjet 694C in my office, it says the printer is online and functioning correctly, went to HP to download the latest driver but surprise surprise they don't provide a downloadable driver (have tried other sources)

    Basically the issue is you go to print and it sends the job to the print queue successfully but it goes straight to pause and when you right click to say start/resume job it only prints about an eight of a page.


    Anyone else had any similar issues? I should add the printer isn't faulty as someone else printed to it fine


    Many Thanks in advance

  2. #2
    newpersn's Avatar
    Join Date
    Nov 2010
    Location
    Gloucestershire
    Posts
    1,181
    Thank Post
    272
    Thanked 110 Times in 83 Posts
    Rep Power
    76
    Check drivers.

    Some windows 7 computers come with a better driver than the plain basic windows xp one.

    Kinda need for information on your computer really.

    This printer?

    31088237-2-200-0.gif

  3. #3

    Join Date
    Feb 2014
    Location
    Salisbury, uk
    Posts
    11
    Thank Post
    10
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi many thanks We have managed to resolve this issue. Our papercut account had exceeded its number of licenced users apparently and that was causing the issue

    goes to prove its not always related to the printer itself or the network

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 5
    Last Post: 7th February 2012, 12:43 AM
  2. Replies: 12
    Last Post: 2nd October 2008, 02:34 PM
  3. HP Printer Spares - PSU Needed
    By plexer in forum Hardware
    Replies: 4
    Last Post: 7th June 2006, 09:53 AM
  4. Up to £400 cashback on HP printers
    By Norphy in forum Hardware
    Replies: 8
    Last Post: 12th May 2006, 07:03 AM
  5. HP Printers - clearing the 'service' message
    By indiegirl in forum Windows
    Replies: 4
    Last Post: 25th March 2006, 05:40 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •