+ Post New Thread
Results 1 to 2 of 2
Windows 7 Thread, Printing with Account ID in Technical; We've just had a new Utax 5505ci photocopier, which I've configured with job accounting to prompt for account ID when ...
  1. #1

    Join Date
    Feb 2012
    Thank Post
    Thanked 0 Times in 0 Posts
    Rep Power

    Printing with Account ID

    We've just had a new Utax 5505ci photocopier, which I've configured with job accounting to prompt for account ID when they are printing from a computer. 99% of computers are working fine with this. On one laptop, every time something is printed, the user enters their account ID fine, but the photocopier is saying the account ID is incorrect. The ID is correct because you can log onto the actual photocopier with it, and I've tried other working codes and it's the same outcome. What I've noticed though is that when printing from notepad or sending a test page, it works fine with the users account ID and comes straight out of the printer. When using the same code with other software, such as Office applications, Google Chrome, it's saying the code is incorrect. Also, if I change the job accounting setting from Prompt for account ID, to Use a specific account ID and put the users ID directly into the settings, it works fine.

    I've tried reinstalling Office which hasn't helped.
    Last edited by Kineas; 10th March 2014 at 12:44 PM.

  2. #2

    Michael's Avatar
    Join Date
    Dec 2005
    Thank Post
    Thanked 1,602 Times in 1,278 Posts
    Rep Power
    Restarted the photocopier itself?

+ Post New Thread

Similar Threads

  1. Unable to print with restricted permissions
    By imunro01 in forum Windows 7
    Replies: 6
    Last Post: 5th July 2012, 11:15 AM
  2. Replies: 0
    Last Post: 10th February 2011, 12:00 PM
  3. [Pics] A solution on printing with the iPad
    By theeldergeek in forum Jokes/Interweb Things
    Replies: 2
    Last Post: 22nd April 2010, 09:08 PM
  4. Does anyone print their own ID cards?
    By Heebeejeebee in forum How do you do....it?
    Replies: 19
    Last Post: 26th August 2009, 10:29 PM
  5. Printing with Citrix web interface
    By cookie_monster in forum Thin Client and Virtual Machines
    Replies: 3
    Last Post: 14th August 2008, 01:25 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts