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Windows 7 Thread, Windows 7 PC's stuck at "Please wait" in Technical; Our music PC's are all starting to get stuck at "Please wait" IF they are shut down illegally... I've removed ...
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    kennysarmy's Avatar
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    Windows 7 PC's stuck at "Please wait"



    Our music PC's are all starting to get stuck at "Please wait" IF they are shut down illegally...

    I've removed one of them to an OU which has no computer policies appled and it still sits at "Please wait" - to rule out a policy being applied causing it.

    Anyone any ideas as to what might be causing it and how to fix it urgenly - PC's are needed for an exam on Friday and I'm running out of time to fix this one and understand why it's just affecting the PC's in this department.

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    Does the PC boot up ok if it's started in Safemode with Networking?

    The only time I've had this it is when I have rebuilt a few pc's and Sophos does something to stuff up the network driver so it perpetually waits at Please Wait.

    The solution was to run
    Code:
    netsh reset winsock
    within safemode and everything else carried on as normal after that.

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    Tried turning on verbose status messages?

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    kennysarmy's Avatar
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    Quote Originally Posted by Cache View Post
    Does the PC boot up ok if it's started in Safemode with Networking?

    The only time I've had this it is when I have rebuilt a few pc's and Sophos does something to stuff up the network driver so it perpetually waits at Please Wait.

    The solution was to run
    Code:
    netsh reset winsock
    within safemode and everything else carried on as normal after that.
    That did nt help.

    Interestingly if we startup with the network lead OUT they boot fine, but with the network lead IN they can take up to 15-20 mins to get to CTRL+ALT+DEL screen after an illegal shutdown.

    We are going to update the drivers and BIOS and test again...

    I accept that the PC's should perhaps take longer to boot if they just have the power lead pulled but 15-20 mins seems a long time to me.....

    They were initially stuck in a loop as our power management software was shutting down the PC's after 10mins thinking that no one was logged on.....

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    kennysarmy's Avatar
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    Quote Originally Posted by protocol View Post
    Tried turning on verbose status messages?
    Please wait is replaced with "Applying Computer Settings".....

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    Sounds to me like it's stuck applying a GPO.

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    kennysarmy's Avatar
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    Quote Originally Posted by Gardinho View Post
    Sounds to me like it's stuck applying a GPO.
    But we moved the PC out to an OU with no applied computer policies and with inheritence turned off and it still took ages to boot....

    But I agree - it does look like that to me too....

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    Got any scripts which could be bugging out? That's classic behaviour for a failed startup script that's silently waiting for a prompt.

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    Quote Originally Posted by kennysarmy View Post
    Please wait is replaced with "Applying Computer Settings".....
    It wasn't a fix, it's just a way of narrowing down what part of the logon process it's getting stuck at. The fact you've moved it to a different OU can rule it out being a GPO.

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    kennysarmy's Avatar
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    Quote Originally Posted by 3s-gtech View Post
    Got any scripts which could be bugging out? That's classic behaviour for a failed startup script that's silently waiting for a prompt.
    Nope...

    The PC is getting an IP address and I can VNC in to it.....

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    kennysarmy's Avatar
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    Quote Originally Posted by kennysarmy View Post
    Nope...

    The PC is getting an IP address and I can VNC in to it.....
    However I cannot remote in to the registry or run a Group Policy Results Wizard....

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    Is this pre-logon? What happens if you remove it from the domain?

    Have you tried disabling any unnecessary services from startup?
    Last edited by Gardinho; 19th November 2013 at 02:28 PM.

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    kennysarmy's Avatar
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    Quote Originally Posted by Gardinho View Post
    Is this pre-logon? What happens if you remove it from the domain?

    Yes, pre login - the CTRL+ALT+DEL screen does eventually appear but is taking over 15 minutes to appear.

    I can test removing one of the PC's from the domain and then doing an illegal shutdown to see if the delay remains.
    Cheers

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    I had a similar problem once, startup in safe mode with networking and disable all but the necessary Microsoft services as someone else has suggested
    Last edited by Davit2005; 19th November 2013 at 02:33 PM.

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    kennysarmy's Avatar
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    Quote Originally Posted by Gardinho View Post
    Is this pre-logon? What happens if you remove it from the domain?

    Have you tried disabling any unnecessary services from startup?
    Same:

    Sat at "Applying Computer Settings"

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