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Windows 7 Thread, Windows 7 PC's stuck at "Please wait" in Technical; So to summarize: Log on as test pupil and hold power button in to kill machine. Turn on PC and ...
  1. #31
    kennysarmy's Avatar
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    So to summarize:

    Log on as test pupil and hold power button in to kill machine.

    Turn on PC and it sits at CTRL+ALT+DEL screen indefinitely...

    Turn off PC and boot in to safe mode with networking, open MSCONFIG - disable Group Policy Client service and reboot.
    PC boots up normally and users can login.

    I need to test this fixes the other PC's in the Music dept. that this is affecting so at least it gets them working.

    But I don't believe PC's in other areas are sticking at CTRL+ALT+DEL indefinitely - but appreciate that an illegal shutdown will take a PC longer to boot up....

  2. #32
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    Once the PC boots OK and users logon there are no erroneous entries in the event logs....

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    Another thing I've noticed...

    If we kill the PC and power it back on we don't get the black screen that states the PC was shutdown illegally and do we want safe mode , safe mode with networking or start normally....

    Is this because it's 32 bit as I've just tested a 64 bit windows 7 PC and if I turn that off unexpectedly we do get the above screen.....

  4. #34
    kennysarmy's Avatar
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    Quote Originally Posted by solidchrome View Post
    Have you tried a new network card?
    We've now re-imaged an affected PC with windows 7 64bit rather than 32 bit and it's no longer got the problem - to me this suggests it's not a hardware fault.

    I think we are going to end up re-imaging all the music PC's

  5. #35
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    Now I'm getting p*ss*d off

    Another Music PC in my office that won't boot to CTRL+ALT+DEL - did the trick above to disable Group Policy service, restarted - and this one STILL gets stuck at PLEASE WAIT...

    aaarrrrggghhhhhhhhh

  6. #36
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    Disable IPv6, we've just had the same thing and the following MSI fixed it:
    How to disable IP version 6 or its specific components in Windows

  7. #37
    kennysarmy's Avatar
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    Quote Originally Posted by Vegas View Post
    Disable IPv6, we've just had the same thing and the following MSI fixed it:
    How to disable IP version 6 or its specific components in Windows
    Thanks for the suggestion:

    I added the key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip6\Parameters\DisabledComponents and set it to 0x11

    Rebooting still pauses the PC at "Please wait" but I could nt do the second part of the instructions...

    I cannot seem to bring up the properties of the Network Connection to remove the tick from Internet Protocol Version 6 (TCP/IPv6) in safe mode and unfortunately Safe Mode is the only way to get on the PC's at the moment.

    I can try MSCONFIG - disable as mush as possible which might make it get past the "Please wait" screen but try to leave anything enabled that might allow me to get in to the properties screen...

    Sighs...

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    If it is DHCP related - Have you tried it with a static IP?

  9. #39
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    Just booted to safe and removed one of the PC's from the domain....

    Still sits at Please wait.....

  10. #40
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    Quote Originally Posted by Gardinho View Post
    If it is DHCP related - Have you tried it with a static IP?
    I can give it a try - but I can't get in to network properties in safe mode

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    Is it just in one physical area ie Music? Have you tried it with a PCI Network card? Is it for that build on any hardware?

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    Quote Originally Posted by Gardinho View Post
    Is it just in one physical area ie Music? Have you tried it with a PCI Network card? Is it for that build on any hardware?
    Yes just one area - though the PC's exhibit the same issue when brought to another vLAN.

    So far affecting 6 out of 21 PC's in Music dept.

    Have nt got a PIC network card to hand - but may get hold of one to troubleshoot further...

    These PC's in music did have a custom build of Windows 7 32 bit.....so maybe there is something skewy with them, but they've been fine for over a year now.....argghh!

    looking like a re-image of them all to 64bit windows 7 and time spent re-installing all the music software.....

    Sometimes you just have to move on

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    Could a Windows Update be causing this?

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    Quote Originally Posted by Gardinho View Post
    Could a Windows Update be causing this?
    Perhaps mate, but I've lost the will now....going to get the techie's to start a rolling programme of re-imaging the PC's

    I've disabled the group policy which auto-turns off PC's which are not logged in to see if the "Please wait" does eventually go - the longest we've left them is an hour - but the one on my desk is now going to stay on all night if necessary....

  15. #45
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    I just left an affected PC at the "Please Wait" for about 40 minutes then it shutdown by itself...

    I rebooted it - rejoined to the domain (default COMPUTERS OU) logged in as test pupil and shutdown by holding in the power button.
    This time I got the screen to give me the choice to boot in to safe mode or continue to boot normally....I chose normal and it brought up the CTRL+ALT+DEL screen almost immediately.

    I am now going to move the PC back to the music OU and test again....



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