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Windows 7 Thread, Please wait.....forever! in Technical; Brand new laptop, fresh install of Windows 7 (actually 3rd or 4th fresh install!) and once everything is installed, joined ...
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    Sheridan's Avatar
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    Please wait.....forever!

    Brand new laptop, fresh install of Windows 7 (actually 3rd or 4th fresh install!) and once everything is installed, joined to the domain the laptop boots up and stays at 'Please wait', and thats it.

    After much testing the only way it will boot, is in safe mode with the network cable out. I searched around and found a MS KB about the WMI, but the hotfix didn't do anything. I've also seen comments about the NLA service but disabling that made no difference either.

    I'm about to punch through the screen! As if 'please wait' is of any bloody help in telling you why your laptop will never boot again!

    This is the first time in my IT life where I about to simply give up, and put Windows XP back on.

  2. #2
    fairm010's Avatar
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    You say you've joined it to the domain... I know you've probably tried this but is it sticking on a script or an MSI install?

    Matt

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    Sheridan's Avatar
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    It hangs even with the network cable out - it will only boot into safe mode with the network cable out.

    I can't even get to see what point its hanging as verbose logging doesn't show anything!

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    We had this last year. To help sort what was happening, we changed a setting in a GPO:

    Computer Configuration | Administrative Templates | System | "Verbose vs normal status messages". Change state to "Enabled"

    You'll then get more detailed messages than please wait and have a better chance of diagnosing the issue. For us I think it was deploying a printer or something that was actually the issue. We've left this GPO in place as its very useful generally.

    Meldrew

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    Sheridan's Avatar
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    Yeah we tried that - but it still says Please wait so its not getting very far!

    I've made sure no scripts or packages are pending, and with the cable out it should skip past with an error anyway. The odd thing is if I reinstall and add Office etc,it will be fine for a few reboots, then this. I've reinstalled a few times but can't be bothered anymore as it obviously won't fix anything.

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    themightymrp's Avatar
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    You say its a laptop, is it by chance defaulting to WiFi when you unplug the cable? And therefore still trying to run something?

    Is this the only laptop of that particular model you've got or is it one of many working ones?

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    Sheridan's Avatar
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    I've got the wifi disabled to make sure - and unfortunately it is only the one of its kind here at the moment!

    I might go for Window 8.1 when thats available! May as well give it a go

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    themightymrp's Avatar
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    Im waiting for 8.1 myself before I upgrade my office PC Need to get my head around 8 really.

    Could it be a network card driver? I've had a few issues in the past when installing laptops via MDT and it has picked a sub-optimal version of a driver - especially if its an Atheros card!

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    mac_shinobi's Avatar
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    What network card driver has it got installed ( one from the laptop manufacturers website or the network card manufacturers website ) ? I presume the AV is not mucking up the network card driver / filter etc

    Any errors in the event viewer relating to anything trying to install or run or apply when it is booting ?

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    Sheridan's Avatar
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    Well disabling just about everything through msconfig got it to boot. And stick at the 'preparing to configure windows' stage.

    Time to go to the pub I think.

  11. Thanks to Sheridan from:

    mac_shinobi (11th October 2013)

  12. #11
    themightymrp's Avatar
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    Quote Originally Posted by Sheridan View Post
    Time to go to the pub I think.
    Amen to that!

  13. 2 Thanks to themightymrp:

    mac_shinobi (11th October 2013)

  14. #12

    mac_shinobi's Avatar
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    Curious - what stuff did you need to disable via msconfig to get it to boot etc

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    I think I had this occur on 2 PC's after installing SSD drives.

    The fix (which I found on here but can't remember where now) was in Safemode was to run the following command to reset the TCP/IP stack:

    Code:
    netsh winsock reset
    Reboot and the machine booted up correctly straight away.

    Only happend after installing the SSD drives and happened no matter how many times I reran the deployment. (and only on 2 machines out of 60 so far)

  16. #14

    mac_shinobi's Avatar
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    Quote Originally Posted by Cache View Post
    I think I had this occur on 2 PC's after installing SSD drives.

    The fix (which I found on here but can't remember where now) was in Safemode was to run the following command to reset the TCP/IP stack:

    Code:
    netsh winsock reset
    Reboot and the machine booted up correctly straight away.

    Only happend after installing the SSD drives and happened no matter how many times I reran the deployment. (and only on 2 machines out of 60 so far)
    That resets winsock not the tcp/ip stack

    Netsh int ip reset c:\logs\logfile.txt

    Resets the tcp/ip stack

  17. #15
    Cache's Avatar
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    Sorry, reset winsock then (was in a rush to get to the pub).

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