Windows 7 Thread, Google in IE appearing blank and needs to be scrolled in Technical; Since the holidays some staff have been reporting that when they load up IE, the page is blank and to ...
5th September 2013, 01:00 PM #1
Google in IE appearing blank and needs to be scrolled
Since the holidays some staff have been reporting that when they load up IE, the page is blank and to get to Google (or presumably any home page) they need to scroll wayyyy down.
I've tried it on an affected PC and it happens for me too. What is confusing is what could be causing it. It's a mixture of newly imaged and older machines (though have all probably got up to date IE10).
I've tried disabling the proxy temporarily, still occurs. Tried running IE without Add-ons - still occurs.
Anyone seen this and have any ideas?
5th September 2013, 02:19 PM #2
- Rep Power
I don't have an answer for you i'm afraid but I wanted to add that we have just started to encounter the exact same issue and trawling the internet has led me to find this post.
Similar circumstances whereby we have just spent the summer rolling out a fresh windows image which included IE10. Everything still works but its very strange that it loads with a perfect chunk of white space above google proper. Just large enough to knock it off screen with scrollbars.
We are just sat debating it at the moment, wondering if it could be older group policy settings for IE9 causing it or settings stored in the user profiles from IE9. Clutching at straws at this stage
Feel better not being alone however
5th September 2013, 02:21 PM #3
I'm now going to do what really annoys me on other Forums.
Its happening to me as well!!!
Newly imaged Win7 PC, IE10 only happens with Google. As an aside if someone edits something in Moodle all of the text is deleted. Scratching head, only one PC so far.
5th September 2013, 02:25 PM #4
Defo IE10 issue, fine on 9
5th September 2013, 02:47 PM #5
BTW if you f5 it refreshes OK
5th September 2013, 02:52 PM #6
does forcing google to compatibility mode help?
5th September 2013, 03:30 PM #7
OK logged onto another Win7 ie10 PC (as admin) and no problem
Guess need to try as user?
No works OK as test user.
Last edited by E_G_R2; 5th September 2013 at 03:36 PM.
5th September 2013, 03:46 PM #8
Seems to be with a batch of imaged PC's from August this year, patch issue?
5th September 2013, 04:22 PM #9
No and not in ie9 mode either.
Originally Posted by sted
6th September 2013, 04:20 PM #10
- Rep Power
We are still having no joy tracking down the cause of this as of yet. It only appears to be happening to a handful of staff machines. Still looking.. IE10 and smart notebook 11 with smart ink are the only new softwares on them... Have you had any luck E_G_R2?
6th September 2013, 04:23 PM #11
Interesting, just upgraded to Smart Notebook 11 but not as part of image so IE10 worked on PC without Smart Notebook 11.
Havn't been working on this today but could be a link with Smart Notebook if we both have this?
6th September 2013, 04:34 PM #12
- Rep Power
Try disabling smart Ink and see if that solves it.
We have that problem here with google and a few other sites like education city, and disabling smart ink fixes it.
Thanks to Dave84 from:
Smellbow (9th September 2013)
6th September 2013, 04:51 PM #13
Will do, been to the only teaching PC without smartboard and their OK (good old school teacher, elbow pads and beard)
6th September 2013, 05:07 PM #14
Smart Ink it is
Thanks to E_G_R2 from:
sidewinder (6th September 2013)
6th September 2013, 05:15 PM #15
Legend, thanks for discovering that. All of the affected PCs here have been upgraded to Smart 11. Explains why I couldn't get it to occur when using a student machine
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