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Windows 7 Thread, Before proceeding you must first launch Adobe Acrobat and accept the End User License in Technical; Good Afternoon Everyone hope the summer work is going well. After we have upgraded a number of our machines to ...
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    Before proceeding you must first launch Adobe Acrobat and accept the End User License

    Good Afternoon Everyone hope the summer work is going well.

    After we have upgraded a number of our machines to windows 7 (bet you've not heard that before this summer) we get this error: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement"

    This error only happens when trying to launch a PDF via IE. It open with no issues via a network shares, outlook, OWA, Chrome ect just not IE. If Adobe reader is already open it also works when opening from IE.

    I have read alot of forum posts and blogs regarding this issue but not when it just doesnt work from IE.

    Any ideas anyone?

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    FN-GM's Avatar
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    We had the same thing. It only happened when you have a combination of both Adobe Acrobat & Adobe Reader installed.

    Run the attached reg file on your machine it will fix the issue. I ran ours via SCCM.
    Attached Files Attached Files

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    psydii (21st August 2013), RichB (20th August 2013), Wirral_Wonderer (4th September 2013)

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    RichB's Avatar
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    Ill import it into GP and send it out and report back.

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    Should work just fine, it was a real pain though when we pushed out the Adobe Creative Suite

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    Did you not customise the copy of Acrobat before sending it out to surpress that warning? Adobe have a range of tools for customising the CS Suite as well as Adobe Reader etc.. they are good at the job and you can pre-accept the EULA, point updates to a central point (in some cases) or disabled them etc.. well worth looking at it for the next time you do an image

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    Quote Originally Posted by john View Post
    Did you not customise the copy of Acrobat before sending it out to surpress that warning? Adobe have a range of tools for customising the CS Suite as well as Adobe Reader etc.. they are good at the job and you can pre-accept the EULA, point updates to a central point (in some cases) or disabled them etc.. well worth looking at it for the next time you do an image
    Yep that was done. If even you select it and Mix adobe reader and adobe acrobat it still doesn't work. Each product on its own works ok.

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    RichB (21st August 2013)

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    @FN-GM you are a superhero to me. Works perfectly 5 minutes to implement.

    Thank You

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    You are welcome

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    A new Windows 7 deployment? Have you installed these: (not that it has anything to do with your question... but they may help elsewhere)



    And here is one that will make life generally less irritating.
    BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2

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