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Windows 7 Thread, Windows not Genuine in Technical; Running windows 7 Ultimate. Legitimate version. Installed approximately 6 to 8 months ago. Now getting "Windows is not genuine". Any ...
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    Windows not Genuine

    Running windows 7 Ultimate. Legitimate version.
    Installed approximately 6 to 8 months ago.
    Now getting "Windows is not genuine".

    Any advice on how to stop/disable this?

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    kernewek-sam's Avatar
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    Does it give you the option to enter the product key that came with it? If not might be worth giving Microsoft a call and explaining the situation.

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    witch's Avatar
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    I get it now and again- PCs with perfectly legal and activated windows go back to not genuine.
    Firstly I go to system, bottom right, activate windows now
    If this doesnt work, go back and change the product key- or rather put in the one you have already used.
    It doesnt usually happen again

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    TechieDaz's Avatar
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    Quote Originally Posted by witch View Post
    I get it now and again- PCs with perfectly legal and activated windows go back to not genuine.
    Firstly I go to system, bottom right, activate windows now
    If this doesnt work, go back and change the product key- or rather put in the one you have already used.
    It doesnt usually happen again
    I second this person's advice also check that your date and time are correct.

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    BKGarry's Avatar
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    If these are student PCs running windows 7, we have a thing where we have to give write permissions to one of the public appdata folders (can't remember which one it is off the top of my head) I will do some research and see if I can find it, but I hope it pushes you in the right direction

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    staningrimsby's Avatar
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    What sort of machine is this on ???, we had a big problem at one of our schools with this
    and it turned out to be one of the chipsets in the viglen pc's that was causing the problem.
    Until we got a driver update from viglen it just kept doing it but after that it was fine.

    So maybe first have a look and see if any of your chipset drivers can be updated.

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    witch's Avatar
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    @BoddisonD Update - just switched on the entire IT suite and one of the computers showed the same "windows is not genuine" message. It activated OK though. These machines are nearly 3 years old and I have not seen this on this particular machine

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    Witch - how are they licensed - KMS or MAC? Has your KMS server died? or have you changed any firewall rules?

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    Oaktech's Avatar
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    I've had this and I've just used the VAMT tool to install a different, but appropriate channel KMS key and then tell it to reactivate, it's not failed so far.

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    witch's Avatar
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    Quote Originally Posted by crt404 View Post
    Witch - how are they licensed - KMS or MAC? Has your KMS server died? or have you changed any firewall rules?
    Standard volume license. Nothing has died here. No firewall rules changed.
    In most cases I just hit the activate button and all is well.

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    AlexB's Avatar
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    Check your deployment. We use KMS here and had a script that pointed clients at the KMS server and told it the activate. We didn't noticed initially because activations went through, but the image had a MAK key in it and was activating using this. That code ran out of activations and we got lots of "not genuine" messages on clients. We changed the activation script to also specify a KMS key and all was fine again.

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    @witch - pure long shot, and don't even know if they can do it, but.... has your key been compromised onto the 'net and they've withdrawn it's authenticity?

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    I believe you will get this if the key has been installed on to more than the allowed amount of machines. Might be someone using you key at home or other computers.

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    witch's Avatar
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    Quote Originally Posted by crt404 View Post
    @witch - pure long shot, and don't even know if they can do it, but.... has your key been compromised onto the 'net and they've withdrawn it's authenticity?
    Nope- key works fine when put in again.If it was compromised or on more machines than I have licences for, it wouldnt work.Besides,I have checked the licence and I have over 50 activations left

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    The beta service pack 1 that came out ages ago also gives you this message, worth checking to see if you've installed this by mistake

    Mike

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