+ Post New Thread
Results 1 to 4 of 4
Windows 7 Thread, SMART board orientation in Technical; I am in need of some help. I have a problem with SMART board orientation, in that staff are being ...
  1. #1
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    676
    Thank Post
    42
    Thanked 17 Times in 16 Posts
    Rep Power
    22

    SMART board orientation

    I am in need of some help. I have a problem with SMART board orientation, in that staff are being prevented from saving the config. I know that its down to a group policy and I know its down to the user section of the policy. I have copied the original policy and I am slowly working through removing sections but with no luck as to finding what the issue is.

    I know it the user section because I have disabled this section and SMART board orientation works, when go into SMART board control panel / about software and product support / Diagnostics I can see the error a section of which is below.

    I have removed Security Settings completely and I still get the error anyone have an idea where the policy that is preventing orientation from saving?

    Code:
    127: (2/6 11:37:52) - ERROR: Failed to write registry entry (FlowControl).  Reason: (Access is denied. ).128: (2/6 11:37:52) - ERROR: Failed to write registry entry (BluewavePenAction).  Reason: (Access is denied. ).
    129: (2/6 11:37:52) - ERROR: Failed to write registry entry (BluewaveRoomControlBtnApp).  Reason: (Access is denied. ).
    130: (2/6 11:37:52) - ERROR: Failed to write registry entry (Allow80PtOrient).  Reason: (Access is denied. ).
    131: (2/6 11:37:52) - ERROR: Failed to write registry entry (DisplayForceOff).  Reason: (Access is denied. ).
    132: (2/6 11:37:52) - ERROR: Failed to write registry entry (EdgeOrientEnable).  Reason: (Access is denied. ).
    133: (2/6 11:37:52) - ERROR: Failed to write registry entry (EdgeOrientUSBSerialNumber).  Reason: (Access is denied. ).
    134: (2/6 11:37:52) - ERROR: Failed to write registry entry (AirlinerTemplate).  Reason: (Access is denied. ).
    135: (2/6 11:37:52) - ERROR: Failed to write registry entry (AirlinerCenterColor).  Reason: (Access is denied. ).
    136: (2/6 11:37:52) - ERROR: Failed to write registry entry (AirlinerBorderColor).  Reason: (Access is denied. ).
    137: (2/6 11:37:52) - ERROR: Failed to write registry entry (AirlinerBackgroundColor).  Reason: (Access is denied. ).
    138: (2/6 11:37:52) - ERROR: Failed to write registry entry (BoardStatus).  Reason: (Access is denied. ).
    139: (2/6 11:37:52) - SMART Board (0x1) - on USB:  Serial Number:M06250550       
    140: (2/6 11:37:53) - SMART Board (0x1) - on USB: Hardware Model: SC9.
    141: (2/6 11:37:53) - ERROR: Failed to write registry entry (BoardStatus).  Reason: (Access is denied. ).

  2. #2

    Oaktech's Avatar
    Join Date
    Jul 2011
    Location
    Bournemouth
    Posts
    2,975
    Thank Post
    839
    Thanked 578 Times in 451 Posts
    Rep Power
    275
    we do a registry permission set in the machine section of GPO on the following keys and all subkeys:

    Machine\software\smart technologies : everyone full control
    Machine\software\smart technologies inc. : everyone full control
    Users\. default\software\smart technologies : everyone full control
    USERS\S-1-5-21-2862815395-419713644-544625932-1167\Software\Classes\VirtualStore\MACHINE\SOFTWAR E\SMART Technologies : everyone full control
    USERS\S-1-5-21-2862815395-419713644-544625932-1167\Software\Classes\VirtualStore\MACHINE\SOFTWAR E\SMART Technologies Inc : everyone full control
    USERS\S-1-5-21-2862815395-419713644-544625932-1167_Classes\VirtualStore\MACHINE\SOFTWARE\SMART Technologies : everyone full control
    USERS\S-1-5-21-2862815395-419713644-544625932-1167_Classes\VirtualStore\MACHINE\SOFTWARE\SMART Technologies Inc. : everyone full control

    Your user section may be failing to set permissions because as as far as I was aware it ran the policy in the users context and restricted users are unlikely to be able to set the machine level key permissions.

    It may be more reliable to use a SetACL script as a startup on those keys.
    Last edited by Oaktech; 6th February 2013 at 12:35 PM.

  3. #3
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    676
    Thank Post
    42
    Thanked 17 Times in 16 Posts
    Rep Power
    22
    Thank for your reply

    I have different reg entries to you as below

    Code:
    MACHINE\SOFTWARE\SMART TechnologiesMACHINE\SOFTWARE\SMART Technologies Inc.
    USERS\.DEFAULT\Software\SMART Technologies
    USERS\S-1-5-18\Software\SMART Technologies Inc.
    USERS\S-1-5-21-4153847986-3925515210-898707684-6992\Software\SMART Technologies Inc.
    they were all set as staff full control I changed them to everyone full control however I still get the same results

  4. #4
    RobD's Avatar
    Join Date
    Mar 2007
    Posts
    114
    Thank Post
    0
    Thanked 8 Times in 8 Posts
    Rep Power
    17
    Did you ever get a solution to this edie209?

SHARE:
+ Post New Thread

Similar Threads

  1. SMART Board Orientation Permissions
    By GeeDee86 in forum AV and Multimedia Related
    Replies: 3
    Last Post: 13th November 2012, 12:46 PM
  2. Smart Board will not orient!
    By fishing_geek in forum Hardware
    Replies: 7
    Last Post: 29th February 2012, 06:28 PM
  3. Smart Board 600i
    By alan-d in forum Hardware
    Replies: 17
    Last Post: 18th June 2007, 09:47 AM
  4. Smart Board 9.5 Via Group Policy
    By robbie-w in forum Educational Software
    Replies: 7
    Last Post: 8th March 2007, 11:43 AM
  5. SMART board 680 keeps switching off
    By DavidB4910 in forum Windows
    Replies: 2
    Last Post: 7th February 2007, 03:15 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •