Over the last couple of months I have been experiencing issues with our RM Ascend 1010CFWs. We have around 80 (180 PCs in total, made up of new....ish Stone and RM PCs - these are fine) of these within the school and after they have been on for a certain amount of time, they will restart. When we went over to Windows 7 I upped the RAM in these to 2GB.
My first thought was that they were over heating so I took them apart cleaned them out and replaced the CPU themal paste with Arctic Silver. This has not helped, I have also tried turning off hardware aceleration in Flash Player, I have updated what drivers I can (finding Windows 7 drivers for these PCs is........impossible), all I am down to now is re-imaging the PCs. Does anyone have any other suggestions?
I have check event viewer when a restart has taken place and it has proven as no help.
We are only a small school and these PCs are around 7 years old, but due to budget cuts we cannot afford to replace them at this time, so I am currently looking for ICT grants that I could apply for. Does anyone know of any grants available?
Last edited by sadams1980; 5th February 2013 at 09:28 AM.
I'd be inclined to think it's either going to be a motherboard or PSU issue causing random reboots like you describe. The fact nothing's logged in Event Viewer demonstrates it's not a software update causing the reboots.
I presume when you upgraded the memory that you matched the pairs together? So for example 2 old sticks together and 2 new sticks together, both totalling 2GB. Sometimes mixing/matching memory can create problems.
I don't know whether this is related to the same issue but we have some Ascend 2020Bs of the same generation and began randomly freezing when we installed Windows 7 on them (ours are maxed out to 2GB).
I found out it was because of Intel SpeedStep kicking in on the old P4s that are in them.
I disabled SpeedStep and also C1E on the CPU feature in the BIOS and they are as solid as a rock now.
Last edited by dhoward_westexetc; 8th February 2013 at 10:52 AM.
Reason: Spelling errors