Windows 7 Thread, Arghhh HP K5400n & K8600n printer not printing from MS word on Win 7??? in Technical; Hi guys I didn't know whether to put this under Win 7 or Win Server 2008 R2 forum as it's ...
23rd October 2012, 12:17 PM #1
- Rep Power
Arghhh HP K5400n & K8600n printer not printing from MS word on Win 7???
Hi guys I didn't know whether to put this under Win 7 or Win Server 2008 R2 forum as it's related to both.
I have 2 printers installed as network printers on our 2008 print server using standard tcp/ip port which I am then deploying to Win7 clients via gpo.
I've found and added x86 drivers to the print server although they are a different version to x64 ones.
The printer shows on the clients and I can print a test page with no problem, can print from photoshop with no issues, but when I try and print anything from word it appears in the queue for a moment, then status changes to paused, and then the job just clears without printing.
Has anyone got any idea what could be causing this issue please?
23rd October 2012, 12:34 PM #2
just for giggles, try changing the print output settings in word from collated to uncollated and give it another go... let me know how you get on. I'm working a theory here.
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