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Windows 7 Thread, Toshiba C850 Problem in Technical; Hello all, I've been given some Toshiba C850's to image. After imaging and booting up, I'm prompted for a computer ...
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    Toshiba C850 Problem

    Hello all,

    I've been given some Toshiba C850's to image. After imaging and booting up, I'm prompted for a computer name (using MySysprep2) and weirdly, the screen goes blank half way through Sysprep.

    The computer then restarts, I see the Toshiba BIOS screen, I see the Windows 7 boot logo, but then the screen goes blank again.

    The BIOS is up-to-date, I've tried an external screen and get nothing at all, tried AHCI and Compatibility Mode in BIOS and VGA mode pressing F8. Same problem.

    I then swapped the hard drive with the exact same model (factory default Windows install) and it loads up correctly.

    I'm now doing a generic Windows 7 install and just waiting for this to finish. I can't quite see what the problem is, as normally a missing driver would display everything in VGA mode, but it doesn't.

    I obviously need to image these ASAP, but never quite come across these problems before. Any other suggestions?

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    Michael's Avatar
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    Installing a generic copy of Windows 7 works, I can get into Windows and everything's in VGA mode. Question is, why doesn't my existing Sysprepped Windows 7 image work? It works over other hardware without issue!

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    I've solved this mystery! The existing image had Intel HD Graphics driver version 8.15.10.2476 installed.

    Once I updated the master image and upgraded this to version 8.15.10.2761 it solved the problem.

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    Also - for everyone's reference, not all the drivers for this model work on Toshiba's driver website.

    For example, the Atheros WLAN driver packages do not work. I had to visit Atheros's own website and download the correct drivers.

    The Intel Chipset driver package also doesn't work properly. I had to navigate manually to the %temp% directory and manually specify the INF.

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    Hello,
    How did you find the .INF file within the temp folder in App Data?
    Im having the exact same problem as you. I have installed the 8.15.10.2761 driver using safe mode and it works, but im trying to get it working through our WDS server now as I have more than one to build (unfortunately).
    Any help would be much appreciated.
    Regards, Dan

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    From the top of my head, the driver package runs but doesn't install the driver. Manually opening up Device Manager and telling it to look in %temp% worked.



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