Windows 7 Thread, Toshiba C850 Problem in Technical; Hello all,
I've been given some Toshiba C850's to image. After imaging and booting up, I'm prompted for a computer ...
1st October 2012, 01:19 PM #1
Toshiba C850 Problem
I've been given some Toshiba C850's to image. After imaging and booting up, I'm prompted for a computer name (using MySysprep2) and weirdly, the screen goes blank half way through Sysprep.
The computer then restarts, I see the Toshiba BIOS screen, I see the Windows 7 boot logo, but then the screen goes blank again.
The BIOS is up-to-date, I've tried an external screen and get nothing at all, tried AHCI and Compatibility Mode in BIOS and VGA mode pressing F8. Same problem.
I then swapped the hard drive with the exact same model (factory default Windows install) and it loads up correctly.
I'm now doing a generic Windows 7 install and just waiting for this to finish. I can't quite see what the problem is, as normally a missing driver would display everything in VGA mode, but it doesn't.
I obviously need to image these ASAP, but never quite come across these problems before. Any other suggestions?
IDG Tech News
1st October 2012, 01:27 PM #2
Installing a generic copy of Windows 7 works, I can get into Windows and everything's in VGA mode. Question is, why doesn't my existing Sysprepped Windows 7 image work? It works over other hardware without issue!
1st October 2012, 07:43 PM #3
I've solved this mystery! The existing image had Intel HD Graphics driver version 126.96.36.1996 installed.
Once I updated the master image and upgraded this to version 188.8.131.5261 it solved the problem.
2nd October 2012, 10:55 AM #4
Also - for everyone's reference, not all the drivers for this model work on Toshiba's driver website.
For example, the Atheros WLAN driver packages do not work. I had to visit Atheros's own website and download the correct drivers.
The Intel Chipset driver package also doesn't work properly. I had to navigate manually to the %temp% directory and manually specify the INF.
6th August 2013, 04:10 PM #5
- Rep Power
How did you find the .INF file within the temp folder in App Data?
Im having the exact same problem as you. I have installed the 184.108.40.20661 driver using safe mode and it works, but im trying to get it working through our WDS server now as I have more than one to build (unfortunately).
Any help would be much appreciated.
7th August 2013, 06:22 PM #6
From the top of my head, the driver package runs but doesn't install the driver. Manually opening up Device Manager and telling it to look in %temp% worked.
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