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Windows 7 Thread, Home Drive location unavailable, Folder Redirection fails in Technical; We are starting to see a problem with selected students where their home drive will map but the location is ...
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    Home Drive location unavailable, Folder Redirection fails

    We are starting to see a problem with selected students where their home drive will map but the location is unavailable. The exact error reported in Windows is: U:\ refers to a location that is unavailable... As a result of this folder redirection also fails with the following logged in eventvwr:


    Log Name: System
    Source: Microsoft-Windows-GroupPolicy
    Date: 28/09/2012 09:08:11
    Event ID: 1085
    Task Category: None
    Level: Warning
    Keywords:
    User: CURRICULUM\ey12test2
    Computer: RM137-16.curriculum.riddlesdown.local
    Description:
    Windows failed to apply the Folder Redirection settings. Folder Redirection settings might have its own log file. Please click on the "More information" link.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
    <EventID>1085</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>1</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-28T08:08:11.089222300Z" />
    <EventRecordID>8944</EventRecordID>
    <Correlation ActivityID="{9AB396B7-BE69-422F-A0BA-EEF8101A0574}" />
    <Execution ProcessID="872" ThreadID="2004" />
    <Channel>System</Channel>
    <Computer>RM137-16.curriculum.riddlesdown.local</Computer>
    <Security UserID="S-1-5-21-863130551-2819659224-529470287-15740" />
    </System>
    <EventData>
    <Data Name="SupportInfo1">1</Data>
    <Data Name="SupportInfo2">3961</Data>
    <Data Name="ProcessingMode">1</Data>
    <Data Name="ProcessingTimeInMilliseconds">6802</Data>
    <Data Name="ErrorCode">1003</Data>
    <Data Name="ErrorDescription">Cannot complete this function. </Data>
    <Data Name="DCName">\\RC-CURDC-01.curriculum.riddlesdown.local</Data>
    <Data Name="ExtensionName">Folder Redirection</Data>
    <Data Name="ExtensionId">{25537BA6-77A8-11D2-9B6C-0000F8080861}</Data>
    </EventData>
    </Event>

    It's only happening for selected students, doesn't appear to be machine specific, but once it happens it seems no other user can log on to that machine and access their documents. I've created 2 brand new test accounts, tried to log onto an affected machine for the first time and instantly have the same problem.

    Permissions are correct for the affected users, we know this because they are able to log on to other machines and access their documents without a problem.

    Something seems to trigger the problem and then the only way the machine is useable again is if we re-image it.

    Profiles are all local, deleting the local profiles of affected users doesn't make a difference.

    Anybody have any ideas?

  2. #2
    simpsonj's Avatar
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    Try this:

    log on as a local admin
    regedit
    HKEY_Local_Machine
    Software
    Microsoft
    Windows NT
    CurrentVersion
    ProfileList

    Then delete the folders named s-1-5-21, be careful not to wipe the local admin account reg entry.

    Try logging in with a student and seeing if that works.

  3. #3

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    After deleting all the profiles on the machine, no S-1-5-21 folders existed other than the administrator. Logging back in produces the same problem.

  4. #4
    BJG
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    Try the patch at the end of this thread...

    Windows 7: Location is not available/Logon

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