Offline Files Button - Greyed out

[RiffRaff]

Over the summer hols I installed new W7 pcs in two suites and rebuilt/upgrade two XP suites to W7

We had an issue with some pupils unable to access their home folders (network drives were fine)

I found that if I disabled Offline Files in Sync Centre this resolved the issue on the older PCs that were upgraded.

But, on the brand new PCs, the "Disable Offline Files" button is greyed out - How do I re-enable this button?

Seems weird that it was greyed ou on some PCs but not others?

Is there a reg key that will re-enable it?

Cheers

[psydii]

They may not seem immediately relevant, but you need the following hotfixes to tcp/ip, smb, csc, user profile service, and group policy preferences to have a hope of windows 7 working as advertised.


A new file that has the same file name as a ghost file can be created without displaying a prompt on a Windows 7-based or Windows Server 2008 R2-based client computer

Incorrect time is displayed in a device that uses ICMP to synchronize time information with a Windows 7-based or Windows Server 2008 R2-based computer
Long logon time on a Windows 7-based or Windows Server 2008 R2-based client computer in a domain that uses Group Policy preferences to manage drive mappings

Home folder is not mapped to a client computer when multiple users are logged on to a computer that is running Windows 7 or Windows Server 2008 R2

Internet Explorer Group Policy Preferences do not apply to Internet Explorer 9 in a Windows Server 2008 R2 domain environment (on your management workstation only)

And everything for your clients and server from:

List of currently available hotfixes for the File Services technologies in Windows Server 2008 and in Windows Server 2008 R2

I'd also recomend the latest TCP/IP Hotfix above to be installed on the server as there is a latency bug fix included that helps client offline files not make the wrong decisions about the network state.


Then reset your CSC and test again.

[Psybite]

Over the summer hols I installed new W7 pcs in two suites and rebuilt/upgrade two XP suites to W7

We had an issue with some pupils unable to access their home folders (network drives were fine)

I found that if I disabled Offline Files in Sync Centre this resolved the issue on the older PCs that were upgraded.

But, on the brand new PCs, the "Disable Offline Files" button is greyed out - How do I re-enable this button?

Seems weird that it was greyed ou on some PCs but not others?

Is there a reg key that will re-enable it?

Cheers

I was also having this issue with new Windows 7 PC's but then realised I had automatically joined them to my domain as part of our setup procedure.
Once I removed them from the domain and logged in as Administrator the "Disable Offline Files" button was no longer greyed out.
Then rejoin them to your domain and your good to go.