Our county web hosting provision is supplied by RM. We ran throught the Joomla setup ok, but we find when we login and try to access any admin features, when choosing a menu option we get logged out again: Joomla prompts for the site's admin password.
Tried modifying file permissions on the web server with no success. Assuming this is caused by a MySQL/php restriction. We're talking to RM, but wondered whether anyone else had had this and got a solution? cheers
Only time I have had this it was a session folder path problem. Check in the system area of Joomla that everything is still OK, writeable and tallies up with what details you ahve been given. Had horrendous problems sorting this out with a hosting company I was with.
I tried to put drupal on the rm server hosting, it didnt work, it took two months for RM to get someone at NTL to talk to me, to say, "i dont know"...
I have checked the "Session save path" and it is OK and writable, so this is not the way out.
Even changing a location of the sessions folder and altering configuration.php didn't help.
Any other ideas?
This can happen if yo use hidden domain forwarding
eg type domain.com which sends you to domain.org but the address bar still says domain.com
Surprisingly RM resolved it. Should anyone else experience this issue, the resolution was to add "include "ini_settings.php";" to any .php pages in the /www_root/joomla/administrator directory (this causes session information to be stored in the www_root/tmp directory).
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