Our website is setup and hosted by a third party company, but we maintain the content.
I'm trying to get access to google analytics for the site. The company already has google analytics for us, so we need to be given access. We have a google account and we use google calendars, google documents, gmail. We've registered for adwords and that's fine, but for some reason the company say that whenever they try to add us to analytics they (say they) get the message "This user does not have a google account"
They're doing this in: Analytics Settings > Profile Settings > Add user access to profile
The "Add new user access for profile" radar button is checked
They also say they can't give us admin on our analytics (I want it for exclusions, so I don't have to keep chasing them), but say they can't because their account is used to manage more than one website. I think this is rubbish because I'm sure this can be done at website level. Am I right?