MOSS Error

[damienharrison]

Hi I was hoping someone would be able to help.

Recently we had a power surge on out main site which shut down all our machines (nice)

Since then MOSS hasnt worked correctly with the main error being when a user who has contribute rights over a site signs in and clicks the Edit button they get

Error: Access Denied

Current User
You are currently signed in as: ericgen

or whomever is signed in

Camstudio capture of error

MOSS.swf

[jamesb]

I take it you've checked the permissions assigned to the Contributors role, even though I don't see how a powercut could change this.

Are any errors being logged elsewhere, and do administrators still have access?

[damienharrison]

On one of our boxes admin still has access the other box was sending NLB unicast traffic constantly, have looked at the MOSS logs and only errors i can see that may be related are

PermissionMask check failed (which doesnt sound too good)

General 8xfr Verbose PermissionMask check failed. asking for 0x00000015, have 0x00000000
05/14/2009 13:21:08.25 w3wp.exe (0x15C0) 0x0DC8 Windows SharePoint Services

[jamesb]

I've managed to find this - "PermissionMask Check Failed" and Other Search Errors That Go Bump in the Dark - Eric Shupps - which refers to a similar error on the search crawler account. Seems like it might apply in your case as well.

[damienharrison]

Yeah Ive looked at that and do some google searches but nothing appears to match our errors

[jamesb]

The reason I chose that one was because it seems to make sense with your error. Its looking for a permission mask for the users trying to log in, and finding it blank. Have you tried backing up and recreating the site as suggested on that page?

[damienharrison]

Not yet (its a big big big site) was going to leave it backing up tonight as it will prob take quite a while.

Cheers mate