ICT support system

[zag]

Love the idea of prioritising jobs by changing their background colour. Just need to find a nice simple GUI trick to change it.

I wont be introducing Active directory to be honest, I like having control over the users separately.

Jobs are already assigned to a technician via the login but I'm sure this could be improved, again its finding a simple way to do this in the interface.

I already show jobs completed on the front page for each ICT technician but it would be very cool to have open jobs assigned on the main admin page.

Nice ideas thanks.

[klingklang]

Hi Ive just installed this on my win 7 pc i have iis working and ive setup using the readme file . I can see the homepage but with the same error on the links . Ive never tried to do anything like this before its ragged my head but im nearly there.The attached screnshot i hope will help.
Thanks for your help

Gary >)

[zag]

Sorry I'm not sure about that one, does it work browsing to index.asp?

Maybe check the permissions of the database mdb.

[thesarie]

Hi there, we have a very old version of your helpdesk running at our school (it's been brilliant) but we wanted to look at updating to the latest version. Would it be possible to get hold of a copy of the latest version?

Thanks again, excellent helpdesk!

[zag]

New version released!

Should have all the latest improvements such as an asset tracking, emailing when job complete and statistics.

Sorry for the delay.

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ICT Support v1.08 Downloads

[darrenmcginnis]

Is ther anyway to link it with AD?

[zag]

Is ther anyway to link it with AD?

Someone wrote an AD modification but that was a long time ago.

Personally I like to control the users independently as they are not necessarily in our AD.

[ccp]

I'd be interested in the AD integration if you can point us in the right direction?
System looks good by the way - good job

[darrenmcginnis]

Me too We would only want our staff to be able to post entries

I'd be interested in the AD integration if you can point us in the right direction?
System looks good by the way - good job

[zag]

Me too We would only want our staff to be able to post entries

You already can, that's how we use it already.

Just add their name and email and your good to go.

The Log job form has a pull down of teacher names.

[ccp]

eeeexcellent smithers!