+ Post New Thread
Page 3 of 5 FirstFirst 12345 LastLast
Results 31 to 45 of 71
Web Development Thread, ICT support system in Coding and Web Development; Originally Posted by jamin100 got it working Jamin What did you do to get it working i have the same ...
  1. #31
    round2it's Avatar
    Join Date
    May 2009
    Location
    UK
    Posts
    991
    Thank Post
    193
    Thanked 143 Times in 101 Posts
    Rep Power
    36
    Quote Originally Posted by jamin100 View Post
    got it working
    Jamin What did you do to get it working i have the same problem when i click the tabs

    it might be that im running it on vista at the moment at home but any help would be appretiated.

  2. #32
    round2it's Avatar
    Join Date
    May 2009
    Location
    UK
    Posts
    991
    Thank Post
    193
    Thanked 143 Times in 101 Posts
    Rep Power
    36


    i sorted it

  3. #33

    Join Date
    May 2009
    Posts
    103
    Thank Post
    11
    Thanked 5 Times in 5 Posts
    Rep Power
    11
    Anyone know where you edit the email fields in the latest version, can see it in the older source files but not the latest?

  4. #34
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,762
    Thank Post
    897
    Thanked 416 Times in 350 Posts
    Blog Entries
    12
    Rep Power
    86
    Sorry I removed the Email bits for now. I will re-integrate them into the next version.

    I've done another graphical update and added some stats to the main page.

    Some stuff thats in development for the next version

    - Stats and charts for ICT staff about who has done the most jobs
    - Proper email alerts re-integration

    ictsupport1.png ictsupport3.png
    ictsupport2.png ictsupport4.png

    v1.3 Download
    Last edited by zag; 9th September 2010 at 09:32 AM.

  5. #35
    jamin100's Avatar
    Join Date
    Feb 2008
    Location
    Birmingham
    Posts
    1,036
    Thank Post
    141
    Thanked 98 Times in 78 Posts
    Rep Power
    33
    are you still updating this?

  6. #36
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,762
    Thank Post
    897
    Thanked 416 Times in 350 Posts
    Blog Entries
    12
    Rep Power
    86
    Yep, I've got a more advanced version locally here that tracks which technician closed the job and gives a nice little chart on who's winning

    I wanted to put the email bits back in and sort the "jump to" problem before releasing it again.

    Feel free to make any requests but I do like to keep this as simple/easy to use as possible.

  7. #37

    Join Date
    Dec 2008
    Location
    Lancashire
    Posts
    380
    Thank Post
    28
    Thanked 6 Times in 6 Posts
    Rep Power
    13
    Hi

    Where can I get a copy from )

  8. #38

    Join Date
    Dec 2008
    Location
    Lancashire
    Posts
    380
    Thank Post
    28
    Thanked 6 Times in 6 Posts
    Rep Power
    13
    Also, can it accept email requests? i.e. if someone emails helpdesk@school can it be used to enter jobs like that )

  9. #39
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,762
    Thank Post
    897
    Thanked 416 Times in 350 Posts
    Blog Entries
    12
    Rep Power
    86
    Sorry I can't edit the 1st post for some reason but you can download all versions from here.

    Downloads - ictsupportsystem - Project Hosting on Google Code

    Accepting emails is a great idea but I don't really know how that would work technically. I could certainly parse a text file or something but it would require setup on the email client. Not sure if its worth the effort really. (we use email for submissions here but I prefer to interpret it first then add it to the support system myself.

  10. #40
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,762
    Thank Post
    897
    Thanked 416 Times in 350 Posts
    Blog Entries
    12
    Rep Power
    86
    - Records which ICT staff close jobs and provides stats on main page
    - ICT staff avatars (Put a file called "full name.jpg" in /images/avatars)
    - User admins can now be created and deleted from web interface

    Image2.jpgImage3.jpg

    v1.4 Download

    Next version plans
    - Fix email functionality
    - Fix jump to job accuracy
    - Fix header to scroll
    Last edited by zag; 13th December 2010 at 04:25 PM.

  11. #41
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,762
    Thank Post
    897
    Thanked 416 Times in 350 Posts
    Blog Entries
    12
    Rep Power
    86
    - Fix for Header scrolling
    - Fix for jump to job accuracy

    v1.4.1 Download

  12. #42
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    Has anyone got this working with AD integration??

  13. #43
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,762
    Thank Post
    897
    Thanked 416 Times in 350 Posts
    Blog Entries
    12
    Rep Power
    86
    - Added stats page to see who is top of the annoying list
    - Added link to all open jobs from the main page

    v1.5 Download

    Someone did integrate this into active directory a few years ago. Its not that difficult in ASP actually.
    But for me I much prefer to have control over the users and the system does not use any passwords so I don't really see the point.
    Last edited by zag; 15th December 2010 at 12:41 PM.

  14. #44
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    Quote Originally Posted by zag View Post
    [/url]

    Someone did integrate this into active directory a few years ago. Its not that difficult in ASP actually.
    But for me I much prefer to have control over the users and the system does not use any passwords so I don't really see the point.
    Easy for someone who knows how to use asp.

    Also, how do I configure the emailing of users?

  15. #45
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,762
    Thank Post
    897
    Thanked 416 Times in 350 Posts
    Blog Entries
    12
    Rep Power
    86
    Quote Originally Posted by Admiral208 View Post
    Easy for someone who knows how to use asp.

    Also, how do I configure the emailing of users?
    Sorry, I removed the email function as it was hardcoded and not easy to configure.

    I have actually already written the code back in with a proper front end, just having a few problems getting my local smtp server ready for testing.

    EDIT: I looked through my PM's and gibbo_ap did the active directory integration a few years ago. http://www.edugeek.net/members/gibbo_ap.html
    Last edited by zag; 15th December 2010 at 01:43 PM.

SHARE:
+ Post New Thread
Page 3 of 5 FirstFirst 12345 LastLast

Similar Threads

  1. I'm currently a ICT Support Technician....
    By g.shaikh in forum Educational IT Jobs
    Replies: 1
    Last Post: 23rd January 2008, 09:12 AM
  2. ICT Booking System
    By sLiDeR in forum Network and Classroom Management
    Replies: 3
    Last Post: 8th August 2007, 07:53 AM
  3. Replies: 5
    Last Post: 27th March 2007, 12:52 PM
  4. ICT Support Engineer
    By tosca925 in forum Educational IT Jobs
    Replies: 0
    Last Post: 24th September 2005, 09:27 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •