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Web Development Thread, Cerberus Help Desk 4 Installation in Coding and Web Development; Hello, I am trying to install Cerberus helpdesk 4 on os x client 10.4.11. I have downloaded and installed Entropy's ...
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    Cerberus Help Desk 4 Installation

    Hello,

    I am trying to install Cerberus helpdesk 4 on os x client 10.4.11.

    I have downloaded and installed Entropy's PHP 5.2.4 package to install PHP and i have downloaded MySQL version 5.x for the DB backend.

    When it comes to installing Cerebrus you run a pre-install script and it comes up with:

    "Error! PHP must have the 'MailParse' extension enabled."

    I have enabled the mbstring.dll and it shows as enabled in phpinfo but yet the error still remains. Apparently there is an issue with compiling the mailparse but i am not sure if this issue still exists as i couldn't understand a word of it. All i know is it don't seem to work . Anyone have a complied mailparse for OS X intel that i could try? or a workaround i can understand?

    Failing that, is there a way i can download the mailparse and install (similar to apt-get) for OS X. I know that there is fink.

    I haven't looked there yet though.

    Thanks for any light you can shed on this one.

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    DMcCoy's Avatar
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    The dlls are only for windows. You would need a compiled module I believe.

    If you value your sanity you should abandon using os x for php/mysql immediately and just use a ubuntu 6.06 lts box.

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    I do value my sanity and would love to go down the road you mention. Unfortunately i have no more space to put another box, have no more boxes anyway and am using a Mac-mini to provide the service which is also hosting our shared itunes library as well as our software library server.

    I have managed to get cerberus installed before but i think it was a previous version. May go back to that one. I have tried renaming the extension to .so as per the php.ini instructions. As i say the extension is recognized in the phpinfo (mbstring enabled it says) but the mailparse is still not recognised as running.



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