Locked into VLE agreement
I have a school who seem to be locked into subscribing to a VLE for another year that they do not want to.
They were sent an E-Mail reminding them their subscription would expire on 31/3/12, 52 days before it would expire. Nothing was mentioned about having to contact them if they no longer wished to subscribe for another year before this.
Because of this they thought if they did not renew the subscription when it expired, the service would terminate.
However in the small T&Cs of the agreement which was referred to on the original order/subscription, it mentions the agreement can only be terminated by giving 60 days written notice prior to the anniversary date, so it seems the agreement never ends and the subscription has to be renewed.
I just wondered if anyone else has had a similar situation and other peoples views and thought on this.