Frog query - for those using Active Directory authentication
We currently have a problem editting pages in Frog - the toolbar simply won't appear. However, disable AD authentication for a user and the same page can then be editted as normal. Re-enable AD authentication and within minutes the same page cannot then be editted by the same user.
After much head-scratching, Frog second line support eventually enabled the "Store encrypted copy of Active Directory password" in the appropriate login profile settings and the problem seems to go away with AD authentication enabled.
However I am a bit puzzled as to why this particular setting is needed as it suggests to me an issue with their Active Directory authentication module that relies on the local storage of authentication details to fall back on or for particular actions.
If other Frog site admins have a moment, could you check to see what your profile settings are in relation to storing copies of AD passwords please? Particularly in relation to the Staff and Teacher login profiles.
I would also be interested to see if this problem could be replicated on your sites by (if it's ticked of course!) unticking the "store copy of password" setting, waiting a bit, and seeing what happens.
Thanks in advance!