Sharepoint:folders within document libraries
We have published out Sharepoint site with a public name of https://portal.ctc.ac.uk/ which we can access with no problem. We can access documents and files uploaded on "Document Libraries" with no problems.The path would be as an example https://portal.ctc.ac.uk/Dept/IT/tes...20INTERNET.pdf
But when we create folders within the document libary the address/path of that folder reverts to the internal adress eg http://moss.ctc.ac.uk:10000/Dept/IT/test/........ So we cannot access that folder outside the college.
We have just gone live with our site, spent an inset day training tutors, they have all created their own folders in departmant document libraries and of course nobody can access them .
It has not gone down well!!
I am at a loss, any help would be much appreciated.