Openhive access through Outlook 2010
I've a problem with trying to set up e-mail access through using Microsoft Outlook 2010.
I have always followed this guide that is attached but it seems it no longer works. I keep getting the error message:
Capita are currently looking into this but this has been on-going for almost 2 weeks.
The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action when attempting to setup outlook profile.
People who had their Outlook accounts setup before the summer holiday are okay. However, if you reset their profile and try to recreate the Outlook access, it won't work.
Anyone experienced this and if so, how did you overcome it?