moodle backup! urgent

[andydis]

Hey Guys,


Can anybody help me, We have hosted moodle, that is due to run out soon, So we have a made a moodle server onsite.
, And i have requeste dand requested and requested a copy of our backup to no avail.

Can moodle be fully backed up from logging in as an admin in the VLE?

[bossman]

@andydis:

Do you have FTP access to your hosted moodle server?

If so you can backup your files to a designated folder within the courses module at the bottom and then copy them from that designated folder across to your own in house moodle server and then sort the files out into their respective folders.

If you have access to phpmyadmin on the hosted moodle server it may quicker to copy all the files using FTP and export the database using PhpMyAdmin.

[andydis]

honest, answer is i dont know!, all i know is its hosted by i2q or now called synetrix.

There support people are not very helpful (in my experience) as its a "free" trial we have had, funded by the LA for 3 years and we are now taking it in house due to cuts.

IS there a quick test i can do for php access ?
FTP looks like a no.

[GrumbleDook]

If it was funded by the LA then it was not free ... and support was bought and paid for as part of that. Saying that, I've always found the i2Q lot pretty helpful, but the folk you may have spoken with might not be as up to speed on the Moodle side of things as those who deal with it day-to-day for them. Try again ... as specifically for assistance to help port your moodle courses, data and files to an in house box. Point out that it is not that you have dropped them to go for a rival, just that you are taking it in house. It shouldn't really matter but ... failing that, drop me a DM and I'll try and point you to the right person (some of which do lurk on here and the odd regular too ... erm ... I'm not saying that they are odd, jut that they are a regular who makes the odd post ... erm ... not posts that are odd, but just occasional posts ... *sigh*)

[glennda]

All you really need is a copy of the mysql database and the moodledata folder and the salt key.

the rest can then be simply downloaded from the moodle site.

[glennda]

And any blocks, modules, etc that live in the webroot. (unless you know what they are to download them again)

And that! although most are downloadable again

[andydis]

thanks grumble, they did get in touch today and said its in the post, hopefully with us tomorrow. just anxious and worried they would turn off the live moodle without us having the chance to setup our inhouse one with data, espically when students are *supposed to be revising for exams soon.

[andydis]

ok so i have recieved the DVD's from said company, does anybody know how to "restore" this?
we have installed turnkey on a server and seems to be working but no idea how to get this data on there,

The dvd's i have recieved contain alot of folders ( all 4 digit numerials) and a mysqldump.sql

Am i going to have to install the exact setup ad they have had?

[kmount]

I'm guessing the 4 digit numerals are the folders from inside moodledata, is there nothing else such as user, temp, sessions, cache, etc?

The mysqldump will be fine that'll just import but depending upon what version it was running before it might need to go through the utf8 conversion process to work with the latest 1.9 moodles.

Is there no directory structure / info at all in what they've provided?

[glennda]

All i did was download the moodle install files from the net. then install it as it was a new install. Setup you locations such as you moodle data how you want it.

Once you have moodle installed you can then restore all the folders (4 digit number ones) to the Moodledata folder and then replace the mysql database with the mysqldump

You will need to salt key for the config.php file though

[andydis]

Kim , HI! didnt know you was on here :-)

Sunrays are doing fine BTW :-)

please find below folder structure, I'm going to have a go at what glenda has suggested, theres not enough hours in a day :-)

09/05/2011 11:42 <DIR> .
09/05/2011 11:42 <DIR> ..
04/04/2011 12:08 14 .htaccess
04/04/2011 13:23 <DIR> 2984
04/04/2011 12:36 <DIR> 299
04/04/2011 14:53 <DIR> 2994
04/04/2011 14:29 <DIR> 2997
04/04/2011 15:43 <DIR> 3034
04/04/2011 14:29 <DIR> 3043
04/04/2011 14:53 <DIR> 3072
04/04/2011 14:29 <DIR> 3085
04/04/2011 14:29 <DIR> 3087
04/04/2011 12:35 <DIR> 3090
04/04/2011 14:30 <DIR> 3091
04/04/2011 14:32 <DIR> 3092
04/04/2011 14:52 <DIR> 3155
04/04/2011 14:52 <DIR> 3190
04/04/2011 15:18 <DIR> 3206
04/04/2011 14:32 <DIR> 3207
04/04/2011 14:32 <DIR> 3208
04/04/2011 14:35 <DIR> 3209
04/04/2011 14:36 <DIR> 3210
04/04/2011 14:36 <DIR> 3211
04/04/2011 14:40 <DIR> 3212
04/04/2011 14:40 <DIR> 3213
04/04/2011 14:40 <DIR> 3214
04/04/2011 14:49 <DIR> 3215
04/04/2011 14:45 <DIR> 3216
04/04/2011 14:48 <DIR> 3218
04/04/2011 13:20 <DIR> 3219
04/04/2011 14:49 <DIR> 3221
04/04/2011 14:49 <DIR> 3222
04/04/2011 14:49 <DIR> 3223
04/04/2011 14:51 <DIR> 3224
04/04/2011 15:18 <DIR> 3225
04/04/2011 14:53 <DIR> 3226
04/04/2011 15:42 <DIR> 3227
04/04/2011 12:41 <DIR> 3228
04/04/2011 15:43 <DIR> 3233
04/04/2011 15:43 <DIR> 3234
04/04/2011 15:43 <DIR> 3238
04/04/2011 15:43 <DIR> 3242
04/04/2011 15:43 <DIR> 3250
04/04/2011 15:43 <DIR> 3251
04/04/2011 15:46 <DIR> 3252
04/04/2011 15:43 <DIR> 3253
04/04/2011 12:36 <DIR> 3259
04/04/2011 14:32 <DIR> 3260
04/04/2011 15:43 <DIR> 3261
04/04/2011 15:43 <DIR> 3262
04/04/2011 15:43 <DIR> 3263
04/04/2011 12:42 <DIR> 327
04/04/2011 15:43 <DIR> 3273
04/04/2011 15:43 <DIR> 3285
04/04/2011 15:43 <DIR> 3286
04/04/2011 15:43 <DIR> 3287
04/04/2011 15:45 <DIR> 3301
04/04/2011 15:46 <DIR> 3303
04/04/2011 15:44 <DIR> 3306
04/04/2011 15:44 <DIR> 3318
04/04/2011 15:44 <DIR> 3320
04/04/2011 15:46 <DIR> 3322
04/04/2011 15:46 <DIR> 3351
04/04/2011 15:43 <DIR> 3354
04/04/2011 15:44 <DIR> 3363
04/04/2011 15:44 <DIR> 3368
04/04/2011 15:45 <DIR> 3371
04/04/2011 15:44 <DIR> 3389
04/04/2011 15:46 <DIR> 3396
04/04/2011 15:43 <DIR> 3398
04/04/2011 15:45 <DIR> 3410
04/04/2011 15:45 <DIR> 3418
04/04/2011 15:46 <DIR> 3427
04/04/2011 15:45 <DIR> 3459
04/04/2011 15:44 <DIR> 3462
04/04/2011 15:45 <DIR> 3472
04/04/2011 15:43 <DIR> 3477
04/04/2011 15:45 <DIR> 3497
04/04/2011 15:44 <DIR> 3508
04/04/2011 15:44 <DIR> 3514
04/04/2011 15:44 <DIR> 3524
04/04/2011 15:45 <DIR> 3533
04/04/2011 15:45 <DIR> 3541
04/04/2011 15:43 <DIR> 3553
04/04/2011 15:44 <DIR> 3586
04/04/2011 15:45 <DIR> 3587
04/04/2011 12:42 <DIR> 359
04/04/2011 15:45 <DIR> 3593
04/04/2011 15:44 <DIR> 3601
04/04/2011 15:44 <DIR> 3609
04/04/2011 13:17 <DIR> 361
04/04/2011 15:43 <DIR> 3619
04/04/2011 15:46 <DIR> 3621
04/04/2011 15:44 <DIR> 3636
04/04/2011 12:36 <DIR> 364
04/04/2011 15:44 <DIR> 3651
04/04/2011 15:43 <DIR> 3676
04/04/2011 15:45 <DIR> 3684
04/04/2011 15:45 <DIR> 3686
04/04/2011 15:43 <DIR> 3700
04/04/2011 15:45 <DIR> 3702
04/04/2011 15:45 <DIR> 3705
04/04/2011 15:43 <DIR> 3729
04/04/2011 15:45 <DIR> 3739
04/04/2011 15:45 <DIR> 3744
04/04/2011 12:36 <DIR> 375
04/04/2011 15:44 <DIR> 3764
04/04/2011 15:44 <DIR> 3772
04/04/2011 15:45 <DIR> 3776
04/04/2011 15:45 <DIR> 3782
04/04/2011 15:43 <DIR> 3800
04/04/2011 15:45 <DIR> 3805
04/04/2011 15:45 <DIR> 3807
04/04/2011 15:45 <DIR> 3817
04/04/2011 15:43 <DIR> 3827
04/04/2011 15:45 <DIR> 3863
04/04/2011 15:44 <DIR> 3866
04/04/2011 15:44 <DIR> 3890
04/04/2011 15:43 <DIR> 3893
04/04/2011 15:44 <DIR> 3902
04/04/2011 15:45 <DIR> 3906
04/04/2011 15:45 <DIR> 3911
04/04/2011 15:43 <DIR> 3931
04/04/2011 15:46 <DIR> 3934
04/04/2011 15:46 <DIR> 3935
04/04/2011 15:43 <DIR> 3938
04/04/2011 15:45 <DIR> 4039
04/04/2011 12:36 <DIR> 429
04/04/2011 12:35 <DIR> 433
04/04/2011 12:32 <DIR> 5
04/04/2011 14:21 <DIR> 552
04/04/2011 12:35 <DIR> 597
04/04/2011 12:42 <DIR> 625
04/04/2011 12:36 <DIR> 641
04/04/2011 12:36 <DIR> 643
04/04/2011 12:42 <DIR> 647
04/04/2011 12:36 <DIR> 658
04/04/2011 12:36 <DIR> 659
04/04/2011 12:36 <DIR> 685
04/04/2011 12:36 <DIR> 731
04/04/2011 12:42 <DIR> 737
04/04/2011 12:42 <DIR> 747
04/04/2011 12:42 <DIR> 748
04/04/2011 13:25 <DIR> 758
04/04/2011 12:36 <DIR> 791
04/04/2011 12:42 <DIR> 796
04/04/2011 14:29 <DIR> 797
04/04/2011 12:35 <DIR> 805
04/04/2011 12:42 <DIR> 823
04/04/2011 12:35 <DIR> 850
04/04/2011 12:42 <DIR> 861
04/04/2011 12:36 <DIR> 876
04/04/2011 12:42 <DIR> 891
04/04/2011 12:36 <DIR> 892
04/04/2011 12:41 <DIR> 897
04/04/2011 12:42 <DIR> 903
04/04/2011 12:35 <DIR> 907
04/04/2011 12:42 <DIR> 928
04/04/2011 12:36 <DIR> 929
04/04/2011 12:35 <DIR> 930
04/04/2011 12:36 <DIR> 937
04/04/2011 12:36 <DIR> 939
04/04/2011 12:36 <DIR> 947
04/04/2011 12:42 <DIR> 952
04/04/2011 12:36 <DIR> 964
04/04/2011 13:25 <DIR> 965
04/04/2011 12:41 <DIR> 968
04/04/2011 12:36 <DIR> 969
04/04/2011 12:41 <DIR> 976
04/04/2011 12:41 <DIR> 978
04/04/2011 12:41 <DIR> 979
04/04/2011 12:42 <DIR> 980
04/04/2011 13:18 <DIR> 986
09/05/2011 11:42 0 all.txt
04/04/2011 15:45 <DIR> blog
04/04/2011 12:32 <DIR> cache
04/04/2011 13:24 <DIR> file_manager
04/04/2011 12:42 <DIR> groups
04/04/2011 12:41 6,916,459 ims.iniitial.xml
04/04/2011 12:33 21,013 ims.support.xml
04/04/2011 12:33 5,770,680 ims.xml
04/04/2011 12:42 7,774,565 imslog.txt
04/04/2011 15:43 2,082,388 imslog_02Sept2010.txt
04/04/2011 15:43 1,044,542 imslog_09_09_10.txt
04/04/2011 15:45 1,065,172 imslog_11_10_10.txt
04/04/2011 15:43 1,630,215 imslog_21_09_10.txt
04/04/2011 15:43 5,626 imslog_21_09_10_2.txt
04/04/2011 15:43 303,359 imslog_26Aug2010.txt
04/04/2011 15:44 3,292,602 imslog_27_09_10_2.txt
04/04/2011 15:44 1,070,680 imslog_27_09_10_3.txt
04/04/2011 15:43 1,039,788 imslog_2Sept2010.txt
04/04/2011 12:35 <DIR> lang
04/04/2011 14:29 22,105,902 mysqldump.sql
04/04/2011 13:25 <DIR> rss
04/04/2011 12:33 <DIR> sessions
04/04/2011 15:45 <DIR> smarty_c
04/04/2011 12:33 <DIR> temp
04/04/2011 12:41 <DIR> upgradelogs
04/04/2011 14:22 <DIR> user
04/04/2011 12:42 <DIR> users

[kmount]

Howdy

Hope you're doing good!

Looks like a moodledata folder that, upload it all into "moodledata" and import the mysqldump.sql and set up config.php with the mysql db credentials etc.

Might have a sticking point on the passwords as glennda says as they may well have not supplied the salt info to you.