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Virtual Learning Platforms Thread, moodle backup! urgent in Technical; Hey Guys, Can anybody help me, We have hosted moodle, that is due to run out soon, So we have ...
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    moodle backup! urgent

    Hey Guys,


    Can anybody help me, We have hosted moodle, that is due to run out soon, So we have a made a moodle server onsite.
    , And i have requeste dand requested and requested a copy of our backup to no avail.

    Can moodle be fully backed up from logging in as an admin in the VLE?

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    bossman's Avatar
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    @andydis:

    Do you have FTP access to your hosted moodle server?

    If so you can backup your files to a designated folder within the courses module at the bottom and then copy them from that designated folder across to your own in house moodle server and then sort the files out into their respective folders.

    If you have access to phpmyadmin on the hosted moodle server it may quicker to copy all the files using FTP and export the database using PhpMyAdmin.

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    honest, answer is i dont know!, all i know is its hosted by i2q or now called synetrix.

    There support people are not very helpful (in my experience) as its a "free" trial we have had, funded by the LA for 3 years and we are now taking it in house due to cuts.

    IS there a quick test i can do for php access ?
    FTP looks like a no.

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    GrumbleDook's Avatar
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    If it was funded by the LA then it was not free ... and support was bought and paid for as part of that. Saying that, I've always found the i2Q lot pretty helpful, but the folk you may have spoken with might not be as up to speed on the Moodle side of things as those who deal with it day-to-day for them. Try again ... as specifically for assistance to help port your moodle courses, data and files to an in house box. Point out that it is not that you have dropped them to go for a rival, just that you are taking it in house. It shouldn't really matter but ... failing that, drop me a DM and I'll try and point you to the right person (some of which do lurk on here and the odd regular too ... erm ... I'm not saying that they are odd, jut that they are a regular who makes the odd post ... erm ... not posts that are odd, but just occasional posts ... *sigh*)

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    glennda's Avatar
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    All you really need is a copy of the mysql database and the moodledata folder and the salt key.

    the rest can then be simply downloaded from the moodle site.

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    Quote Originally Posted by kmount View Post
    And any blocks, modules, etc that live in the webroot. (unless you know what they are to download them again)
    And that! although most are downloadable again

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    thanks grumble, they did get in touch today and said its in the post, hopefully with us tomorrow. just anxious and worried they would turn off the live moodle without us having the chance to setup our inhouse one with data, espically when students are *supposed to be revising for exams soon.

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    ok so i have recieved the DVD's from said company, does anybody know how to "restore" this?
    we have installed turnkey on a server and seems to be working but no idea how to get this data on there,

    The dvd's i have recieved contain alot of folders ( all 4 digit numerials) and a mysqldump.sql

    Am i going to have to install the exact setup ad they have had?

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    I'm guessing the 4 digit numerals are the folders from inside moodledata, is there nothing else such as user, temp, sessions, cache, etc?

    The mysqldump will be fine that'll just import but depending upon what version it was running before it might need to go through the utf8 conversion process to work with the latest 1.9 moodles.

    Is there no directory structure / info at all in what they've provided?

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    glennda's Avatar
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    All i did was download the moodle install files from the net. then install it as it was a new install. Setup you locations such as you moodle data how you want it.

    Once you have moodle installed you can then restore all the folders (4 digit number ones) to the Moodledata folder and then replace the mysql database with the mysqldump

    You will need to salt key for the config.php file though

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    Kim , HI! didnt know you was on here :-)

    Sunrays are doing fine BTW :-)

    please find below folder structure, I'm going to have a go at what glenda has suggested, theres not enough hours in a day :-)


    09/05/2011 11:42 <DIR> .
    09/05/2011 11:42 <DIR> ..
    04/04/2011 12:08 14 .htaccess
    04/04/2011 13:23 <DIR> 2984
    04/04/2011 12:36 <DIR> 299
    04/04/2011 14:53 <DIR> 2994
    04/04/2011 14:29 <DIR> 2997
    04/04/2011 15:43 <DIR> 3034
    04/04/2011 14:29 <DIR> 3043
    04/04/2011 14:53 <DIR> 3072
    04/04/2011 14:29 <DIR> 3085
    04/04/2011 14:29 <DIR> 3087
    04/04/2011 12:35 <DIR> 3090
    04/04/2011 14:30 <DIR> 3091
    04/04/2011 14:32 <DIR> 3092
    04/04/2011 14:52 <DIR> 3155
    04/04/2011 14:52 <DIR> 3190
    04/04/2011 15:18 <DIR> 3206
    04/04/2011 14:32 <DIR> 3207
    04/04/2011 14:32 <DIR> 3208
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    04/04/2011 14:36 <DIR> 3210
    04/04/2011 14:36 <DIR> 3211
    04/04/2011 14:40 <DIR> 3212
    04/04/2011 14:40 <DIR> 3213
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    04/04/2011 14:49 <DIR> 3215
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    04/04/2011 14:48 <DIR> 3218
    04/04/2011 13:20 <DIR> 3219
    04/04/2011 14:49 <DIR> 3221
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    04/04/2011 15:18 <DIR> 3225
    04/04/2011 14:53 <DIR> 3226
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    04/04/2011 12:42 <DIR> 327
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    04/04/2011 12:36 <DIR> 375
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    04/04/2011 15:45 <DIR> 3911
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    04/04/2011 15:45 <DIR> 4039
    04/04/2011 12:36 <DIR> 429
    04/04/2011 12:35 <DIR> 433
    04/04/2011 12:32 <DIR> 5
    04/04/2011 14:21 <DIR> 552
    04/04/2011 12:35 <DIR> 597
    04/04/2011 12:42 <DIR> 625
    04/04/2011 12:36 <DIR> 641
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    04/04/2011 13:25 <DIR> 758
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    04/04/2011 12:42 <DIR> 861
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    04/04/2011 12:42 <DIR> 891
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    04/04/2011 12:41 <DIR> 897
    04/04/2011 12:42 <DIR> 903
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    04/04/2011 12:42 <DIR> 928
    04/04/2011 12:36 <DIR> 929
    04/04/2011 12:35 <DIR> 930
    04/04/2011 12:36 <DIR> 937
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    04/04/2011 12:42 <DIR> 952
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    04/04/2011 13:25 <DIR> 965
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    04/04/2011 12:36 <DIR> 969
    04/04/2011 12:41 <DIR> 976
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    04/04/2011 12:41 <DIR> 979
    04/04/2011 12:42 <DIR> 980
    04/04/2011 13:18 <DIR> 986
    09/05/2011 11:42 0 all.txt
    04/04/2011 15:45 <DIR> blog
    04/04/2011 12:32 <DIR> cache
    04/04/2011 13:24 <DIR> file_manager
    04/04/2011 12:42 <DIR> groups
    04/04/2011 12:41 6,916,459 ims.iniitial.xml
    04/04/2011 12:33 21,013 ims.support.xml
    04/04/2011 12:33 5,770,680 ims.xml
    04/04/2011 12:42 7,774,565 imslog.txt
    04/04/2011 15:43 2,082,388 imslog_02Sept2010.txt
    04/04/2011 15:43 1,044,542 imslog_09_09_10.txt
    04/04/2011 15:45 1,065,172 imslog_11_10_10.txt
    04/04/2011 15:43 1,630,215 imslog_21_09_10.txt
    04/04/2011 15:43 5,626 imslog_21_09_10_2.txt
    04/04/2011 15:43 303,359 imslog_26Aug2010.txt
    04/04/2011 15:44 3,292,602 imslog_27_09_10_2.txt
    04/04/2011 15:44 1,070,680 imslog_27_09_10_3.txt
    04/04/2011 15:43 1,039,788 imslog_2Sept2010.txt
    04/04/2011 12:35 <DIR> lang
    04/04/2011 14:29 22,105,902 mysqldump.sql
    04/04/2011 13:25 <DIR> rss
    04/04/2011 12:33 <DIR> sessions
    04/04/2011 15:45 <DIR> smarty_c
    04/04/2011 12:33 <DIR> temp
    04/04/2011 12:41 <DIR> upgradelogs
    04/04/2011 14:22 <DIR> user
    04/04/2011 12:42 <DIR> users

  12. #12


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    Howdy

    Hope you're doing good!

    Looks like a moodledata folder that, upload it all into "moodledata" and import the mysqldump.sql and set up config.php with the mysql db credentials etc.

    Might have a sticking point on the passwords as glennda says as they may well have not supplied the salt info to you.

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