Virtual Learning Platforms Thread, Moodle Problem in Technical; Sometime whe students upload work to moodle they get a error
the website page link it gets at this error ...
3rd November 2010, 02:22 PM #1
Sometime whe students upload work to moodle they get a error
the website page link it gets at this error is
The error message that come up is
500 Internal Server error
There is a problem with the resourse you are looking for, and it cannot be displayed
I did attempt yesturday to fix this problem
I made a virtual server
installed Server 2008 R2
newest version of sql
installed php 5.2 and iis via the microsoft platform installer
Used mySQL Workbench to export the and import the database of Moodle
edited the php.ini file to increase the upload file size
copy the moodle folders to the new folders
added the authenicated user to the datafolder of moodle with all the user rights expect full control
anything I dont wrong here to get the error?
We do also get a java script mod error where the normal website errors are which is
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Timestamp: Wed, 3 Nov 2010 13:17:43 UTC
Message: Syntax error
Last edited by pritchardavid; 3rd November 2010 at 02:26 PM.
8th November 2010, 12:19 PM #2
This problem does seem to only appear when lots of users are using it for example a class of 32 (Dont know if the othe ICT rooms are using it, so there could be more than that!)
8th November 2010, 02:27 PM #3
What file sizes are they uploading? Moodle error messages are pretty uncommunicative sometimes, and I think I have seen this when trying to upload files which are above the course/server limit.
8th November 2010, 02:35 PM #4
Do you find that you are getting users report a HTTP 500 error quite frequently, and not just relating to uploading?
I have an almost identical setup to you and had problems quite a while back which we managed to resolve in the end by schedulling some tasks... more info coming when I find it in my sent items!
PS - Actually, I should have asked if you are using Apache first before saying we had an almost identical setup?
Last edited by mb2k01; 8th November 2010 at 02:37 PM.
8th November 2010, 02:51 PM #5
Assuming you are using Apache, the link below may well resolve your problem.
We found that we had intermittent 500 errors which often related to times of high usage - following the steps below we removed 99% if those issues (yet still very occasionally get an error which is cured after an instant refresh)
8th November 2010, 05:46 PM #6
So for the quick answer, bit busy here
We are using iis 7.5
File uploads shouldn't be big, there only word, excel, publisher, access files
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