Fronter / SIMs Integration

[Fronter]

Thanks for your reply Fronter

i have been going through this with our SIMS LA support guys, they have said i should look through the Capita knowledgebase (which i couldnt find!)to try and find a fix as they were unsure, i would assume it will take quite some time for them to sift through all our data trying to find duplicate entries etc.

Your very welcome,
I believe that its possible for capita to run a script on the data set which identifies the cause of the problem and where in the database the entry is located. This is usually how the problem is resolved.

Kind Regards

Fronter