Admin account in Fronter

[bikeman17]

As some of you know, registering Fronter related can now be reported using Fronter.

In our school, we have three users who use the one admin account.

To use the new system, I was told to create a new admin account with my name and email address as this will help them track registered issues.

Does anyone know how to create admin accounts?

[AMA]

I assume it's the same in all installations, create a new user and add them to the admin group.

[Face-Man]

If you login as the admin user. Go to admin. In you building 01 manually created groups there should be a group "Fronter administrator" select it and click create new contact. Fill in your details and when you get to the tick box normal user above it should be one that say top admin tick that and you should have an admin enabled account.

[bikeman17]

If you login as the admin user. Go to admin. In you building 01 manually created groups there should be a group "Fronter administrator" select it and click create new contact. Fill in your details and when you get to the tick box normal user above it should be one that say top admin tick that and you should have an admin enabled account.

thanks its all working fine.

Has anyone registered any issues using the new portal?

How was your exp?

[Edu-IT]

The new support portal? Logged an issue a few days ago but still not got a reply. Not very good in my opinion.

[leco]

If you login as the admin user. Go to admin. In you building 01 manually created groups there should be a group "Fronter administrator" select it and click create new contact. Fill in your details and when you get to the tick box normal user above it should be one that say top admin tick that and you should have an admin enabled account.

Just to point out that if your installation (ie school) is part of a larger installation (eg LA) then the Top Admin button may not be available to you at school level.

As to the Support tab and logging issues - I have had answers within a day, just as I did when using the other system